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  1. #1
    New Lounger
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    I have an external HD, which shows up under "checkdisk" in the C:/ prompt, as being in good condition with no problems, but Explorer will not access the data. When I check the "properties" tab for the drive, it says the data is RAW instead of NTFS. I was doing a backup with Acronis when the problems began. Any way to either convert the data back to NTFS or recapture the data without reformatting the entire hard drive?

  2. #2
    Plutonium Lounger Medico's Avatar
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    I would check under disk management to see what the HD looks like. If the HD is connected you should see it there. You can try to convert to NTFS, but this may not work. How was the HD formatted prior to it's last use? What version of ATI do you use?
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


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  3. #3
    WS Lounge VIP
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    Sounds to me like the hard disk has been corrupted, or it has failed. I doubt you will recover the data, but it might be worth running the disk manufacturer's disk check utility before doing anything else.

    cheers, Paul

  4. #4
    5 Star Lounger
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    First, I am curious about the answers for Ted Myers' questions.

    This tool may be useful
    ZAR Data Recovery
    http://www.z-a-recovery.com/index.html

  5. #5
    New Lounger
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    When I use disk management, it shows up as a valid drive (healthy), with 465GB available (No data on the HD), with the "file system" column blank. When I run chkdsk, it shows up with 1283 files on the drive and 389GB used. My version of ATI is 2010, build 7046.

  6. #6
    New Lounger
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    Forgot to mention in my previous post, that the HD was formatted by the manufacturer (Simpletech 500GB HD) as a single partition (NTFS) and was never adjusted by me.

  7. #7
    5 Star Lounger
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    Hello - How long has that drive been used?
    Is it under warranty?
    Is the drive advertised as a 500GB?
    Does that drive contain any data that does not exist on another drive?
    Is your ATI within the period of free help offered by Acronis?

    Here are a couple of thoughts from other websites ....
    There are two places where we store file system information as seen below
    1 MBR partition Table
    2 Volumes' boot sector
    When the file system information provided on these 2 sectors of disk is not good you may see chkdsk reporting raw file
    system (though the data is still there)

  8. #8
    Plutonium Lounger Medico's Avatar
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    It is very strange that no file system is listed. This site has a wealth of info on the NTFS file system and may offer some repair suggestions.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
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  9. #9
    5 Star Lounger
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    Three things to try in order that I have had success with.

    TestDisk http://www.cgsecurity.org/wiki/TestDisk for recovering the partition table and make it all good again.

    and if that doesn't work and you need to recover data...
    Parted Magic http://partedmagic.com/download.html : use it's file explorer utility (or that of any LINUX OS distro) to get the data off.
    or,
    EASUS Data Recovery http://www.easeus.com/ .

    There may be a better chance of success if there is a direct SATA connection to the drive rather than going through USB and I would try that if USB doesn't work.

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