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  1. #1
    2 Star Lounger
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    I recently used the Microsoft chat and Easy Assist services to resolve several issues on my system. Their session left three files on my desktop and when I try to move them it warns against moving system files. They are: Desktop.ini 734 bytes, Desktop.ini 174 bytes, and Bootmgr 2vbdcquc. Can I move them or delete them safely? Thanks!

  2. #2
    Platinum Lounger
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    These are normally hidden files and do not show up unless you specifically request "show hidden files".
    Right click on one of the files and select Properties, then click on the General tab. You will now see the location of the file and whether it is hidden.
    If the file is hidden you will need to turn off the show hidden option.
    Open Windows Explorer.
    Select Tools > Folder Options > View.
    Scroll down to "Hide protected operating system files" and tick the box.

    cheers, Paul

  3. #3
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    Even IF you get these "ini" files deleted, they will just come back, so do as stated above and turn off showing of the protected OS files.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  4. #4
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    Thanks for the suggestion. I know I have seen options for hidden system files but did not know how to turn them on and off.

  5. #5
    Plutonium Lounger Medico's Avatar
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    Quote Originally Posted by Paul Hillebrand View Post
    Thanks for the suggestion. I know I have seen options for hidden system files but did not know how to turn them on and off.

    Paul listed the proper sequence above. Check it out.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

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