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  1. #1
    2 Star Lounger
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    I have a 5 year old laptop running under XP which I replaced eighteen months ago because it had become temperamental in starting up and was getting old and a bit slow anyway. It was unused until now when I decided to see if I could get it working to pass it on to someone who would like a computer and can't afford one.

    When I abandoned it, it was working fine apart from this startup problem, and connected to our wireless network without any difficulty. It now 'sees' the network, which is the same as before, and tries to connect to it, but stays in an endless limbo, saying 'validating identity'. It doesn't give me any opportunity to enter the security numbe, just sits there giving this message endlessly. I cannot see any option which enables me to correct this.

    I would be most grateful for any help to sort this out.

    P.S. Three other computer work fine on the network.

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  3. #2
    5 Star Lounger
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    Google is your friend....

    Validating identity

    Is there a chance your encryption key has changed? I would go in and delete all preferred networks for the wireless adapter, disable it and then enable it. It should then ask you for the key when it finds the network again. (this is assuming you have not hidden your ssid)

  4. #3
    Gold Lounger
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    (this is assuming you have not hidden your ssid)
    Which is a waste of time from a security perspective and causes problems like those described above.

    cheers, Paul

  5. #4
    2 Star Lounger
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    I did as advised but still had the same problem.

    I then discovered the diagnostic program provided by Dell, and followed it, and lo and behold, it worked. I had to change something in the authentication bit - I probably changed this while fiddling when the problem first arose. A little learning is dangerous.... But anyway, it is now working.

    Many thanks for the support.

    P.S. I have several copies of the key, as it has 32 digits and there is no way I could memorise it, and it hasn't been changed since the router was originally set up.

  6. #5
    Gold Lounger
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    You need KeePass or similar.

    cheers, Paul

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