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  1. #1
    New Lounger
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    A hard disk failure has caused me to have to reinstal Office 2007 and to redo the upgrade to 2010. But Microsoft rejects the upgrade because it only allows one upgrade per product ID even though all else meets their requirement. Is there a work around?

  2. #2
    Plutonium Lounger Medico's Avatar
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    Tom, Welcome to the Lounge.

    Give MS a call. I have had to do this on 2 seperate occ. and they have been very helpful. Go to the web site and look for a contact area. Search for the phone number and give them a call, explain the problem and they should give you a LONG code to reactivate your product.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

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