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  1. #1
    Star Lounger
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    I have a new Toshiba laptop, only had it for just over a month. It is running Windows 7 Home Premium, has an i7 Intel quad processor and 4GB RAM.

    Twelve days ago I began receiving a MS.NET dialog box declaring an "unhandled exception " Further text included: "System.IO.FileNotFoundException: Could not load file or assembly 'TSensLib, Version=1.0.0.0, " (What is THAT? - no information could be found on that)

    I contacted Microsoft through their help forums and was told it must be related to a program I had installed (this program, a Corel program, had some Appcrash issues). I contacted Corel. The tech support there told me to contact Toshiba which I did. They gave me some instructions on how to "restore to last known good configuration" which I did. I was told that if this did not 'cure' the problem I might have to Restore to factory settings. On the Toshiba users forum the suggestion was made to restore to a past point. I did that but that did not cure the issue .... or so I thought.

    Doing a 'Restore Point" there were a number of updates that were now missing and over the next few hours (almost 24 hours) those updates popped up again asking to be installed. When the last and largest batch were installed, (on Sunday 27 June) including several .NET updates, this "unhandled exception" dialog box no longer came up upon boot up. My theory? One of those updates installed but was corrupted. Would this be a logical assumption? Has anyone heard of this or similar issues happening with updates?

    I am happy that all is now well with my computer but I WOULD like to know or at least understand what might have caused this.
    Life is short, eat dessert first.[media]http://www.radreise-verlag.de/UBCmedorand.jpg[/media]

  2. #2
    Super Moderator RetiredGeek's Avatar
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    Barbara,

    .Net updates are notorious for causing problems. You probably got a corrupted install on the 1st go around. I usually hold off installing them until I get the OK from Susan Bradley in the Windows Secrets newsletter.

    Glad to see you got the problem solved.

    RG
    May the Forces of good computing be with you!

    RG

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  3. #3
    Star Lounger
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    Quote Originally Posted by RetiredGeek View Post
    Barbara,

    .Net updates are notorious for causing problems. You probably got a corrupted install on the 1st go around. I usually hold off installing them until I get the OK from Susan Bradley in the Windows Secrets newsletter.

    Glad to see you got the problem solved.

    RG
    I saw her latest article in the news letter and am now inclined to agree with you. Guess I will be more judicious in examining those updates. This in now filed in my 'data base'.
    Life is short, eat dessert first.[media]http://www.radreise-verlag.de/UBCmedorand.jpg[/media]

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