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  1. #1
    Star Lounger
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    I've just installed Windows 7, but cannot hear anything from my earphones. They are connected to a subwoofer which is connected to the computer. Right now I cannot hear anything - not music, not movies, not sounds or videos on the web, nothing.

    How can I fix this?

    TIA

  2. #2
    5 Star Lounger RussB's Avatar
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    Maybe turn the volume up.
    or
    Verify that you have the correct driver installed.
    or
    Make sure that you are plugged into the head-phone jack and not the microphone.
    or
    Verify that the earphones do work on another device.
    or
    Give us a little more information.
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  3. #3
    2 Star Lounger
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    rfe777,

    Go to control Panel/Sounds. Look at the Playback tab. Do you show any item checked off or are they all grayed out? If an Item is checked then you most likely have hardware problem not related to the OS or drivers.

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  4. #4
    Super Moderator CLiNT's Avatar
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    Quote Originally Posted by RussB View Post
    Maybe turn the volume up.
    or
    Verify that you have the correct driver installed.
    or
    Make sure that you are plugged into the head-phone jack and not the microphone.
    or
    Verify that the earphones do work on another device.
    or
    Give us a little more information.

    Give us a little more information.
    DRIVE IMAGING
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  5. #5
    Star Lounger
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    What more information do you want? I've installed the latest drivers for the Realtek High Definition Audio Driver, tried to tweak all the definitions of the mixer, including configuring 4 speakers, but nothing helped. Maybe it's related to the subwoofer, which I've NEVER had a problem with?

    This is the link to my motherboard's page on MSI's website, maybe it can give you some hint...

  6. #6
    Super Moderator CLiNT's Avatar
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    Loss of sound in earphones only, or loss of sound with speakers and entire sound system?
    Subwoofer, earphones? which is it? Both?
    Try connecting earphones directly to earphone jack on computer.
    Make and model of sound system speaker hardware?
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

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