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Thread: Outlook 2003 Resend v. reply
2010-07-23, 11:56 #1
- Join Date
- Aug 2008
- New York, New York, USA
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A user opens an email message that has been saved to a sub-folder. She clicks on "Actions -- Resend this Message" and sends it to the original recipient and/or additional recipients.
The sent copy is sometimes saved in the sub-folder; sometimes saved in the "sent items" folder. She says the behavior varies from folder to folder.
She wants the sent copy to always be saved in the same sub-folder from which it was sent. I can only get this behavior when I use "Reply" rather than "Resend."
Email Options are set to "Save Copies of messages in Sent Items folder"; Advanced options are set to "In folders other than the Inbox, save replies with original message."
Is there a difference in behavior between Resend and Reply messages with respect to where the sent copy is saved? Can this be modified?
Thanks in advance.Deborah Friedman
"Any solution to the problem, changes the problem"
2010-07-23, 16:45 #2
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- Feb 2001
- Silicon Valley, USA
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