Results 1 to 5 of 5
  1. #1
    New Lounger
    Join Date
    Apr 2009
    Posts
    13
    Thanks
    0
    Thanked 0 Times in 0 Posts
    I am running Office 2003 on Windows 7. When I save a .PPT file to the desktop, the resulting icon is blank. When I save that files to my Documents folder, the file bears the regular PowerPoint icon. But when I copy that same file from that folder to the desktop, the icon on the desktop is blank.

    What's happening, and how can I fix it?

  2. #2
    New Lounger
    Join Date
    Apr 2009
    Posts
    13
    Thanks
    0
    Thanked 0 Times in 0 Posts
    As no one has replied to my earlier posting, I thought I'd add some information that MAY suggest the nature of the problem (and, I hope, a solution) to someone.

    In addition to the "icon of a PPT file appears white on the desktop, but appears normally when placed in any folder" problem, I cannot LOAD Excel spreadsheet files (.xls files) by clicking on them. I get a message that "there was a problem sending a command to the program". If I open Excel and do "file/load" and point to that same Excel .xls file, it loads fine. I'm running Office 2003 under Windows 7.

  3. #3
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,594
    Thanks
    5
    Thanked 1,059 Times in 928 Posts
    Have you tried running "Detect and Repair" (found under Help in any Office 2003 product)?

    Joe
    Joe

  4. #4
    New Lounger
    Join Date
    Apr 2009
    Posts
    13
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Yes, I have tried "detect and repair". I have not tried uninstalling Office 2003 and reinstalling, because, as annoying as the Excel icon/failure to load is, it's not worth having to re-do the customizations I've made in Word and PowerPoint.

  5. #5
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,594
    Thanks
    5
    Thanked 1,059 Times in 928 Posts
    Try rebuilding your icon cache file. See How to Rebuild the Icon Cache in Windows Vista and Windows 7 - The Winhelponline Blog for directions.

    Joe

    Joe

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •