I have a highly customized normal.dot file for Word 2003. Unfortunately, I keep losing part of it. I have a custom menu added to the FILE menu that opens a template for the various types of files that I use. Occasionally, all of the existing entries will go away and will be replaced with Adobe Acrobat commands. I delete normal.dot and restore from a backup and it works for a while before the exact same problem occurs.
Some other symptoms are 1) the bad normal.dot is slightly larger (about 1K) than the good one and 2) Adobe has added two sets of its menus (“Adobe PDF” and “Acrobat Comments”) to the menu bar rather than one. Suggestions?