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  1. New Lounger
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    If I'm currently viewing my inbox and click on any other folder to view it, the response time to switch between folders
    takes about 6 or 7 seconds before the newly selected folder opens. Anyone have any ideas?

    If it comes to it...how do I do a complete back up of WLM. I may just want to uninstall the program and then
    reinstall it. I've already went through the repair option with no improvement.

    I'm using Win7 64 bit. 3.0Ghz, 7gb ram.

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  3. Super Moderator CLiNT's Avatar
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    Some tutorials:
    How to Backup Windows Live Mail Accounts, Contacts and Messages
    How to backup Messages and contacts in Windows Live Mail
    Windows Live Mail Tutorial

    I would recommend moving your store folder off your primary drive to a partition for storage and ease of backup, or by "exporting"
    all messages, contacts, and email settings to a known location for backup, and then "importing" them back when you have everything setup again.

    If you choose to move your store folder, do so just after WLM has been reinstalled and not before. Then import all your messages, they will be placed in the store folder.
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

  4. Super Moderator CLiNT's Avatar
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    BEFORE MOVING YOUR STORE FOLDER
    Before moving your store folder, decide on a location other than the default area that MS and the WLM client has
    devised for you. Usually; C:\Users\*[username]/*AppData/*Local/*Microsoft/*Windows Mail.
    My preference is a partition off of the main drive. Make a folder with two subfolders, then export to one of the subfolders. Give them a name, then export all your messages, contacts, & account settings to this folder. That will be a temporary backup folder
    that will serve to import from once you have your client installed and move your store folder over to the other empty one.

    You can do 2 forms of backup; A hard copy of the store folder in it's entirety, and an exportive backup of all your messages and email accounts. This then can be burned to disk or kept on a USB stick.

    MOVING STORE FOLDER
    To move the store folder in WLM: Tools>>Options>>Advanced>>Maintainance>>Store folder. Select destination.
    This should be done while your setting up the client and before all your messages have been imported.
    Warning: Move to an empty folder on, preferably, a partition and not a folder that is already used for email.
    your individual emails and folders will end up being duplicated and oddly named. Avoid lengthy filenames for folders as well.
    Attached Images Attached Images
    • File Type: jpg 1.jpg (149.7 KB, 21 views)
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

  5. Super Moderator CLiNT's Avatar
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    EXPORTING MESSAGES
    In WLM go to Files>>Export>>Messages.
    Go through the screens and locate the destination folder you whish to export to.
    Once you have the location, click "OK". When the "select folders" screen comes up you can either choose
    the "All folders" option, or select the "select Folders" option and press ctrl on your keyboard and select individual folders.
    Repeat this procedure with exporting "Accounts".
    Attached Images Attached Images
    • File Type: jpg 2.jpg (34.3 KB, 9 views)
    • File Type: jpg 3.jpg (77.7 KB, 6 views)
    • File Type: jpg 4.jpg (47.2 KB, 6 views)
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

  6. The Following User Says Thank You to CLiNT For This Useful Post:

    IreneLinda (2013-10-01)

  7. Super Moderator CLiNT's Avatar
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    IMPORTING EMAIL MESSAGES
    In WLM go to Files>>Import>>Messages, select the client your importing from, in this case: "Windows Live Mail".
    Go through the screens and locate the folder you whish to import from. You can also import account settings.
    The photo is my example...
    Attached Images Attached Images
    • File Type: jpg 5.jpg (126.3 KB, 10 views)
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

  8. Super Moderator CLiNT's Avatar
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    IMPORTING/EXPORTING CONTACTS
    Backing up your contacts folder can be done all at once, or by individual contact.
    In WLM, open your WL contacts by clicking on the little book icon to the lower left of the client window. Go to Files>>Export>>
    "Comma Separated Values (.CVS)", or "Business Card (.VCF)".
    Comma Separated Values (.CVS): Will back up all contacts in your list in it's entirety into a single file.
    Business Card (.VCF): Will back up individual contacts from your list to individual files.
    Attached Images Attached Images
    • File Type: jpg 6.jpg (37.0 KB, 5 views)
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

  9. Super Moderator CLiNT's Avatar
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    IMPORTING...
    Attached Images Attached Images
    • File Type: jpg 7.jpg (41.4 KB, 5 views)
    • File Type: jpg 8.jpg (150.8 KB, 4 views)
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

  10. New Lounger
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    Well thanks everyone. I was able to successfully back up everything. Only thing is...when I uninstalled WLM going through
    Windows Live Essentials in the add/remove section of control panel, and then reinstalled WLM on line, all of my folders
    and messages were there waiting for me when I started WLM after the install. IOW...I didn't have to import them back.

    And I noticed during the install that I wasn't given a choice as to where the program would set-up on my drive. So I really
    don't think it was a fresh install, especially since I'm still experiencing the slow response time when switching between
    folders as I did before. Am I doing something wrong?

  11. Super Moderator CLiNT's Avatar
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    WLM doesn't delete the contents of your storage folder if uninstalled. You can still move it's contents, provided that you
    do so to a location that does not already contain email messages.
    And I noticed during the install that I wasn't given a choice as to where the program would set-up on my drive.
    No, WLM does not offer you a choice. This has to be done manually. See post #3.
    All your messages and folders will be preserved from your Hotmail account when you
    run WLM for the first time after a reinstall.
    So I really don't think it was a fresh install, especially since I'm still experiencing the slow response time when switching between
    folders as I did before. Am I doing something wrong?
    The delay you experience seems to indicate that you would need to reorganize your folder structure, especially since the reinstall hasn't resolved the delay issue, as we had hoped.
    You may have to rebuild your folder structure from scratch, as I did some months ago. The problem may lie in the way your email
    is distributed amongst your folders, or it may be some aspect of your folders themselves that are faulty.

    It can be a very messy and tedious job rebuilding the folder structure, especially if you have thousands of emails, throughout
    many folders, as are mine. I can help walk you through it if you like. As long as you have the bulk of your email messages
    safely backed up you will loose nothing.



    The photo below is an example of my email folder structure organization...
    (from within WLM, not explorer...We will get to that later)
    Attached Images Attached Images
    • File Type: jpg 1.jpg (72.9 KB, 18 views)
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

  12. Super Moderator CLiNT's Avatar
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    A few things to try before any attempt to reorganize your email folder structure;

    Check the emails in the folders you are experiencing delays in to ensure that none of the content/messages are corrupt.
    If there are corrupt emails, move them off to a separate new folder or delete them, and see if the delay behavior persists.

    Re-index or stop indexing to your emails store folder and check and see if the delay behavior persists.
    the default location of WLM may be located at "C:\Users\*[username]/*AppData/*Local/*Microsoft/*Windows Mail".
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

  13. New Lounger
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    Post

    Hi Clint,

    First of all ,thanks for your excellent illustrated posts regarding Windows Live Mail.
    I can well identify with your description ,since ,like you, I have thousands of email messages and a folder structure like yours

    But if I may, I'd like to add some suggestions to this.
    To be honest, I don't trust WLM to keep its folder structure intact and not get corrupted.

    So I devised a method which I've used since using Outlook Express.

    On the same drive or preferably a separate drive or partition, I create a folder called EmailArchive and
    duplicate the folder structure that I have in WLM.
    Once in place, I copy the messages from each folder to the respective corresponding folder.
    In principle you could delete the messages in WLM at that point.
    For myself I delete just the oldest ones and keep ,let's say just the last 2 weeks.
    That lightens the WLM folders considerably and the program becomes more responsive.
    Just do this every so often and it keeps WLM lighter to load.

    To check mail in the archive ,I create a shortcut to it. Any mail there can be opened in WLM.
    I don't .but for that matter ,you could create shorcuts to any of the folders in your archive.

    This is like a backup ,but unlike the backup created by WLM ,it has a readable structure.

    Another point is to set the compacting frequency much lower than it is set by default - 100 runs of WLM
    If I have a lot of mail at some point, I lower it to 10 or 15 runs and just leave it at that.
    Found at Tools > Options > Advanced > Maintenance > Compact the database on shutdown every etc etc.
    Like in OE ,it helps to keep the database straight

    Hope this was useful.

    Pete

  14. New Lounger
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    Well I'm still a bit perplexed. I backed up all my contacts and messages to a separate folder called WLM backup off my C drive. I then uninstalled WLM
    through Windows Live Essentials in the control panel uninstall/install. I then deleted all the contents of C:\Users\*[username]/*AppData/*Local/*Microsoft/*Windows Mail,
    and then deleted the folder itself. I then reinstalled WLM...when I opened the program, all my previous stuff was still there. So for some reason I just can't manage
    to get a fresh install of WLM.

  15. Super Moderator CLiNT's Avatar
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    Thanks for the input DiggerP, I find use in some variation in that very method as well.

    Quote Originally Posted by Keith Yarber View Post
    Well I'm still a bit perplexed. I backed up all my contacts and messages to a separate folder called WLM backup off my C drive. I then uninstalled WLM
    through Windows Live Essentials in the control panel uninstall/install. I then deleted all the contents of C:\Users\*[username]/*AppData/*Local/*Microsoft/*Windows Mail,
    and then deleted the folder itself. I then reinstalled WLM...when I opened the program, all my previous stuff was still there. So for some reason I just can't manage
    to get a fresh install of WLM.
    Is your WLM client synchronizing with a web based service for it's email?
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

  16. New Lounger
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    Yes...WLM is set to synchronize with my Hotmail and Comcast accounts. But what I don't understand is why it was set to do that after uninstalling
    and then reinstalling WLM. I thought that I should have to set up the accounts again with server info and passwords. It was if I had never uninstalled
    in the first place.

    Update: I was able to uninstall WLM (by deleting some registry keys too)and reinstall to the point where I was asked all of my setup info again, e.g. account info, passwords etc. I also had to import messages and contacts.

    But none of this made any difference. Switching between folders of the same account or other accounts is still slow. I also noticed that WLM is slow to show my contacts too.

    Guess I'll just have to live with it short of reinstalling Win 7 itself. Which there's no guarantee that would work either. I have ran sfc /scannow and the report indicated there were no problems. So I'm at a loss.

  17. Super Moderator CLiNT's Avatar
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    It sounds plausible that your folders or their structures are corrupt in some way and are in need of being rebuilt from scratch.
    *****This would entail deleting everything and starting completely anew.


    First, differentiate between folder structures added to the default Hotmail server (or any other web based email server) vs those that you have created for the purpose of storing on your hard drive in the WLM client's "Store Folder" section.

    POP vs IMAP
    How to Set Up POP3 Mail
    Setup your Gmail email account in Windows Live Mail

    Prior to starting:
    Make sure that you have all your messages backed up prior to doing anything.
    If you have extensive emails stored on hotmail's server, get them off now. If you like, you can manually add them back later.

    As long as you have all of your messages backed up you will not loose anything.


    [Storing hundreds or even thousands of emails in complex folder structures on hotmail's server can be a cause of slowdowns
    in itself. You'll want to keep control of email by storing them on your hard drive & doing regular backups instead.
    It is also possible that the server stored folders or folder structures have become corrupt as well].

    BEGIN:
    Set yourself up with a root folder structure similar to the below image.
    Do not open or run Windows Live Mail.
    1. In Windows explorer, rename your current store folder (the one with all your email messages) to something like: "OLD BACKUP".
    Become intimately familiar with the contents of the root folder and think carefuly about what you want to do.
    Make certain that you are not still using Microsoft's default storage location. This needs to be gone. The act of renaming your currently used storage folder will render WLM incapable of seeing it when you do open your WLM client. This is what you want.
    2. Create a new & empty folder beside it, name it whatever you like. (this will be the folder that you will point the WLM to later on).
    Attached Images Attached Images
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

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