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  1. #1
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    On my other computer, I obviously downloaded some trojans or viruses. Desktop Security appeared on my computer and basically won't let me do anythiing. I've tried downloading MS Security Essentials, AVG Free, nothing works. The screen keeps flashing from internet to desktop and I can't get anything done. Any help?

  2. #2
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    Take the hard disk out and take it around to a friends. Put it in their computer as a second disk and have them scan it. It may be worth getting them to backup your data first.

    cheers, Paul

  3. #3
    Plutonium Lounger Medico's Avatar
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    You might be stuck reinstalling. If you created an up to date Image, you could be back in business in about 15 minutes. If not it may take a few hours to a couple of days to get back where you started. If you choose this route, format before reinstalling to be sure to get rid of the nasties. Another possible solution would be a visit to a competent tech person to assist, but this might get expensive. Sorry for this bad news. Once back, read about Imaging in various posts in these forums, then just do it.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


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  4. #4
    Gold Lounger
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    Quote Originally Posted by Joe Kovacs View Post
    On my other computer, I obviously downloaded some trojans or viruses. Desktop Security appeared on my computer and basically won't let me do anythiing. I've tried downloading MS Security Essentials, AVG Free, nothing works. The screen keeps flashing from internet to desktop and I can't get anything done. Any help?
    Joe,
    Hello.. Can you boot into "Safe Mode" ( F-8 on my PC ) If so you might be able to download and run MalwareBytes Free Program http://www.malwarebytes.org/ Regards Fred
    PlainFred

    None are so hopelessly enslaved as those who falsely believe they are free (J. W. Von Goethe)

  5. #5
    Plutonium Lounger Medico's Avatar
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    Quote Originally Posted by Joe Kovacs View Post
    On my other computer,
    Do you have the availability of doing what P T suggested on you other PC? Are the 2 PCes networked so that you might attempt a scan over the network (Don't know if this will work, but may be able to try) Turn off sharing on good PC so nasty can't cross between 2 first. Perhaps Fred's suggestion would work. Otherwise, reinstall.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  6. #6
    2 Star Lounger
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    Hi Joe :

    IF at all possible, you should try and follow the procedure outlined at
    the malware-fighting BleepingComputer Site specifically located at
    http://www.bleepingcomputer.com/viru...-security-2010 .
    Prior to using the excellent Malwarebytes Anti-Malware, you should
    attempt to use the "rkill.com" program mentioned in the Guide or as
    an Alternative my recommended program "exeHelper", available at
    http://www.raktor.net//exeHelper/exeHelper.com .

    Edit : Pay close attention to BleepingComputer's Instruction #2 :

    "It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files requested in this guide on another computer and then transfer them to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive."
    For the BEST in what counts in Life :

    http://www.ctftoronto.com

  7. #7
    Gold Lounger Roderunner's Avatar
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    Joe, if you can get the use of a 'clean' computer, download http://www.superantispyware.com/portablescanner.html put it on a 'thumbdrive' or onto a cd then use on infected PC.
    O wad some Power the giftie gie us, to see oursels as ithers see us!

  8. #8
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    I would put SAS on a CD - no chance of the infected computer writing to it and destroying SAS.

    Or the bootable CD option here.

    cheers, Paul

  9. #9
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    Thanks to all for your help. I finally got it fixed. I did just about everything that was suggested, and ended up recording the malware pgms on a flash drive, starting up in SAFE mode, and running all the programs. There were over 300 bad files found. Everything seems to be OK now. Thanks again.

    Joe Kovacs

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