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Thread: E-mail and pics

  1. #1
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    Hi all,

    I donít know if this is the right place for this post, so Iím relying on the moderator to move it accordingly, Thanks.
    Also I donít frequent this forum so maybe this has already been addressed.

    Now to my problem.
    Iím being told by several e-mail recipients that they are unable to view my e-mails with pics attached or embedded in the e-mail. The text part is fine but no pics (which are usually jpg formats and are usually forwarded from other e-mails I receive). This seems to happen to most but not all of my e-mail recipients. In addition there is one friend that Iím unable to view e-mail pics that he sends me.
    I believe the problem exist on the senders side but Iím unable to track a specific area to ďfixĒ. Any one know how or where I might look to solve the problem?

    What Iím using:
    Win 7 64 bit
    Roadrunner web based e-mail client (there doesnít seem to be any place on the mail page to change how e-mail is sent)
    Firefox latest version (most features set to default)

    Any help or suggestions will be appreciated.

  2. #2
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    See the embedded email description in this thread.

    cheers, Paul

  3. #3
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    Sorry I can't give you the exact fix. But A friend of mine using Outlook Express 6.00.2900.5931had the same problem he went through the options but couldnt fix it so he called microsoft support & he says that he was on the right track just that he didn't go deep enough into the options to change how outlook handles attachments. As far as I know his Outlook is still working right.

  4. #4
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    It gets more interesting. Recently I forwarded an e-mail with embedded graphics to about a dozen people. All but one received without problem. The one was using G-mail. It told him it was a zip file but without the suffix (.zip) attached. Go figure.

  5. #5
    Super Moderator CLiNT's Avatar
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    Not sure if this is related, but on occasion, I will get multiple copies of the same images from some of my email contacts.
    Sometimes up to 5 or more copies of the same jpg image in a single email.
    This may be related to the number of times the email has be "forwarded" prior to me recieving a copy.
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    Quote Originally Posted by Clint Rossmere View Post
    Not sure if this is related, but on occasion, I will get multiple copies of the same images from some of my email contacts.
    Sometimes up to 5 or more copies of the same jpg image in a single email.
    This may be related to the number of times the email has be "forwarded" prior to me recieving a copy.

    Yes Clint, that is quite common. I think it has something to do with the way the e-mail copies and forwards the pics. Maybe somebody has an accurate explanation as to why this phenomenon happens.

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