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  1. #1
    New Lounger
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    I am having problems on one computer running outlook 2003, that mistakenly ended up using a outlook 2002 data file
    I can not seem to figure out how to create a new outlook data personal folder file .pst

    [attachment=89928utlooknotgood.jpg]

    When I select the same option in another machines outlook 2003, It looks normal
    like this.

    [attachment=89930utlooknormal.jpg]

    What can be the solution?

    Thanks for any help.
    Rich
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  2. #2
    Uranium Lounger
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    This is new to me, it suggests you have either corrupted registry entries or a corrupted or absent DLL. Is this a standalone, not corporate machine? Or could you have server policy restrictions in effect? If not, back up your PST and first try running a detect and repair. If that doesn't work, create a new profile under Control Panel | Mail and attach Outlook to it, and if that doesn't work, back up your files with setting transfer wizard (depending on your OS) and do a whole Outlook reinstall.

    EDIT: the only references I can find to MMService are Mail Merge services in OpenOffice - how that would relate to your situation is a mystery to me. Do you or have you ever had OpenOffice installed on this machine?
    -John ... I float in liquid gardens
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  3. #3
    Super Moderator jscher2000's Avatar
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    Could someone have set DisablePST in the registry? See Dealing with .pst Files by Sue Mosher.

  4. #4
    New Lounger
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    Quote Originally Posted by JohnBF View Post
    This is new to me, it suggests you have either corrupted registry entries or a corrupted or absent DLL. Is this a standalone, not corporate machine? Or could you have server policy restrictions in effect? If not, back up your PST and first try running a detect and repair. If that doesn't work, create a new profile under Control Panel | Mail and attach Outlook to it, and if that doesn't work, back up your files with setting transfer wizard (depending on your OS) and do a whole Outlook reinstall.

    EDIT: the only references I can find to MMService are Mail Merge services in OpenOffice - how that would relate to your situation is a mystery to me. Do you or have you ever had OpenOffice installed on this machine?
    This is a workstation at a small business that does not use a domain. Open office has not been installed.

    The only thing that could be wierd is that iTunes was installed by a non-high-skilled user and I was wondering whether iTunes somehow
    decided that it would mess with outlook.

    I will check out the registry settings as Tscher2000 suggested.

    Thanks for the leads.

    Rich

  5. #5
    Uranium Lounger
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    Quote Originally Posted by richnrockville View Post
    iTunes was installed by a non-high-skilled user and I was wondering whether iTunes somehow
    decided that it would mess with Outlook.
    It shouldn't - I use iTunes and synch my iPod with my Calendar without the problem you are experiencing.
    -John ... I float in liquid gardens
    UTC -7ąDS

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