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  1. #1
    New Lounger
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    I have Windows 7 on an Apple laptop (but no Apple OS). Word 2007 is installed but as soon as I install the drivers for an HP 3100c color laser, Word will no longer work. Sometimes Windows will simply tell me that Word has stopped working and I'll be notified if a solution is available. Other timesWindows offers to open Word in Safe Mode but after I say yes won't do that--just says Windows searching for a solution, which ends with a message "a program caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" but then asks me if I want to detect and repair; I say yes and Windows configures Enterprise 2007, says it's installed successfully, but then I don't know what to do next. (Don't have any install disks, everything came pre-installed.)

    If I uninstall the printer drivers, Word will run normally. Any ideas, anybody?
    Thanks very much.

  2. #2
    Super Moderator Deadeye81's Avatar
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    Hi Joe, and welcome to the Lounge!

    Have you checked to be sure HP supports your printer with 100% Windows 7 compatible drivers?
    Deadeye81

    "We make a living by what we get, we make a life by what we give." Sir Winston Churchill

  3. #3
    Plutonium Lounger Medico's Avatar
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    Joe, I would also like to extend my sincerest welcome. New viewers and posters are very welcome for their new and unique incites into our problems.

    HP does list Win 7 compatible drivers. Be sure you select the correct bitness (32 Bit or 64 Bit) as the version of Win 7 you have loaded.
    BACKUP...BACKUP...BACKUP
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  4. #4
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    I have Windows 7 on an Apple laptop (but no Apple OS).
    I have never heard of this being done before, are you saying the Windows 7 has all the drivers required for the built in hardware of this MAC machine?

    I think you would need MAC divers for this Printer to work with Mac hardware.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  5. #5
    5 Star Lounger
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    You say Word 2007 stops working, but you don't say whether the printer works at all. (Try printing a test page).
    If you have the correct win7 drivers (32bit or 64bit) you could try uninstalling office /word 2007 and re-installing it.
    Clive

    All typing errors are my own work and subject to patents pending. Except errors by the spell checker. And that has its own patients.

  6. #6
    Super Moderator Deadeye81's Avatar
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    Joe,

    I dual boot an iMac Snow Leopard 10.6 with Windows 7 HP 64 bit via BootCamp. I remember that I had to wait for BootCamp to be updated with the appropriate Windows 7 drivers in order for Windows 7 to function correctly on Mac hardware. This suggests the possibility that standard Windows 7 hardware drivers are not sufficient for Windows 7 to run correctly on a Mac.

    Quote: "I used your method to install XP on my MacBook Pro without having OSX, so I can use the full diskspace for my Windows installation and my files, and it worked like a charm! After installing XP, I installed BootCamp (in Windows) from my OSX install disk to get all the drivers working smoothly in Windows. So far everything works great".

    The above quote comes from a thread found here about installing Vista on a Macbook Pro without using BootCamp for a dual boot. Note that the user had to install BootCamp from within Windows with the OSX install disk to get all the XP drivers to make the installation work smoothly. You likely need your OSX install disk to do the same for the Windows 7 drivers.

    Hope this helps.
    Deadeye81

    "We make a living by what we get, we make a life by what we give." Sir Winston Churchill

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