Results 1 to 3 of 3
  1. #1
    2 Star Lounger
    Join Date
    Feb 2010
    Location
    Denver, CO
    Posts
    191
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Single profile on my home computer cannot access the Web. I have enough experience to rule out several things, but after spending a couple hours on this...

    Datails:
    • Running XP Pro, IE8, DSL through Secured Access Point.
    • Single profile is affected - a limited account.
    • DNS is not the issue as I can ping the router and all other sites I tried.
    • Windows Firewall is disabled.
    • I have Internet Filtering software installed, but disabled it to test with no affect. When the Filter blocks content or complete websites, I get a specific local page indicating that the site has been block. Now I only get the Windows generic page "IE cannot display the webpage". Of course, I cannot click the Diagnose button since I'm not logged in as an administrator.
    • No infections per Anti-virus software. I guess I should run a separate online scan to double-check.
    • I have Chrome installed. It cannot access websites on this profile, either.
    • Although the symptoms do not point to it, I ran WinsockFix. No affect.
    • Interestingly, I can run IE as Administrator from this profile and I can access the Web. This tells me that it is not a problem with IE or with my Internet Connection.
    • There is another profile that is not an administrator profile and it can access the the web.


    I've looked at everything I can think of with no resolution. My next step is to blow away and recreate the profile. I thought I would see if anyone here had other sugguestions before going that far.

    Randy Davis
    Network Consultant
    Denver, CO

  2. #2
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    12,631
    Thanks
    161
    Thanked 936 Times in 856 Posts
    I would be willing to bet the Limited User account has been corrupted. You might be better off saying good-bye and creating a new accountt.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  3. #3
    2 Star Lounger
    Join Date
    Jun 2010
    Location
    philippines
    Posts
    185
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by RRDavis View Post
    Single profile on my home computer cannot access the Web. I have enough experience to rule out several things, but after spending a couple hours on this...

    Datails:
    • Running XP Pro, IE8, DSL through Secured Access Point.
    • Single profile is affected - a limited account.
    • DNS is not the issue as I can ping the router and all other sites I tried.
    • Windows Firewall is disabled.
    • I have Internet Filtering software installed, but disabled it to test with no affect. When the Filter blocks content or complete websites, I get a specific local page indicating that the site has been block. Now I only get the Windows generic page "IE cannot display the webpage". Of course, I cannot click the Diagnose button since I'm not logged in as an administrator.
    • No infections per Anti-virus software. I guess I should run a separate online scan to double-check.
    • I have Chrome installed. It cannot access websites on this profile, either.
    • Although the symptoms do not point to it, I ran WinsockFix. No affect.
    • Interestingly, I can run IE as Administrator from this profile and I can access the Web. This tells me that it is not a problem with IE or with my Internet Connection.
    • There is another profile that is not an administrator profile and it can access the the web.


    I've looked at everything I can think of with no resolution. My next step is to blow away and recreate the profile. I thought I would see if anyone here had other sugguestions before going that far.

    Randy Davis
    Network Consultant
    Denver, CO
    can you do a belarc pc audit tool in this limited account? kindly post the results here thanks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •