Results 1 to 11 of 11
  1. #1
    New Lounger
    Join Date
    Dec 2009
    Location
    San Mateo, California
    Posts
    9
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Am running Windows 7 and have been for awhile with no issues. All of the sudden when browsing in IE8 the screen starts scrolling down with out doing anything. I have a Logitech Trackball wireless with fresh batteries. I have even installed Firefox and still get this scrolling issue, also it is happening in Excel. I went to Logictech's site and loaded and installed their software without success so I removed it and went back to the standard driver. While I had Logitech's software installed there was a double down arrow as though you were pushing the scroll button on the mouse and if you push the up button the screen would scroll up with the double arrow up. You can move the wheel any direction to stop the motion but when you move the courser it will start scrolling again. I have scanned for virus with an up to date AVG with no results and there are no electronic gadgets near the wireless receiver. I have Googled searched and have tried various things as mentioned and this appears to be a problem but so far the things I have tried have brought no results and I am at a loss. My next step in my limited knowledge is to format C:\ but I don't want to do that. Any ideas??

    David

  2. #2
    Gold Lounger
    Join Date
    Oct 2007
    Location
    Johnson City, Tennessee, USA
    Posts
    3,202
    Thanks
    37
    Thanked 215 Times in 202 Posts
    Quote Originally Posted by David-Smith View Post
    Am running Windows 7 and have been for awhile with no issues. All of the sudden when browsing in IE8 the screen starts scrolling down with out doing anything. I have a Logitech Trackball wireless with fresh batteries. I have even installed Firefox and still get this scrolling issue, also it is happening in Excel.
    David,
    Hello..Do you have a spare "mouse" to try? (even a wired one) Sounds like something is up with the "trackball" Regards Fred
    PlainFred

    None are so hopelessly enslaved as those who falsely believe they are free (J. W. Von Goethe)

  3. #3
    Super Moderator CLiNT's Avatar
    Join Date
    Dec 2009
    Location
    California & Arizona
    Posts
    6,121
    Thanks
    160
    Thanked 609 Times in 557 Posts
    Check your hardware, specifically your mouse and keyboard.
    It's either an infectious exploit, which I've never heard of, or an issue with your hardware.
    Any thing from a stuck key on your keyboard to an issue with your "Trackball wireless" mouse.
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Build your own system; get everything you want and nothing you don't.
    Latest Build:
    ASUS X99 Deluxe, Core i7-5960X, Corsair Hydro H100i, Plextor M6e 256GB M.2 SSD, Corsair DOMINATOR Platinum 32GB DDR4@2666, W8.1 64 bit,
    EVGA GTX980, Seasonic PLATINUM-1000W PSU, MountainMods U2-UFO Case, and 7 other internal drives.

  4. #4
    Gold Lounger Roderunner's Avatar
    Join Date
    Dec 2009
    Location
    Scotland.
    Posts
    3,462
    Thanks
    16
    Thanked 216 Times in 183 Posts
    David, if Freds idea does not work, uninstall Trackball in Device manager, power off PC, move TB USB to another port and restart PC.
    O wad some Power the giftie gie us, to see oursels as ithers see us!

  5. #5
    2 Star Lounger zigzag3143's Avatar
    Join Date
    Dec 2009
    Location
    NYC
    Posts
    195
    Thanks
    13
    Thanked 3 Times in 3 Posts
    Does it exhibit the same behavior in safe mode (F8)? If not it may very well be a driver conflict


    ken J
    Microsoft Most Valuable Professional-- Windows Expert Consumer 2009---2015
    MCC 2013-2015

    Wanikiyi & Dyami--Team ZigZag3143

  6. #6
    5 Star Lounger
    Join Date
    Jan 2010
    Location
    Los Angeles, CA
    Posts
    828
    Thanks
    4
    Thanked 38 Times in 34 Posts
    The double-arrow usually shows up when you click the mouse wheel, after which simply positioning the mouse above or below the double-arrow causes scrolling. Sounds like the click sensitivity setting on your mouse wheel is too high.

    By the way, which track ball do you have? The "thumb ball" or the centrally-mounted ball? I have the thumb-ball variety (wired) and it has a mouse wheel, I don't know if the other style even has a mouse wheel.

  7. #7
    New Lounger
    Join Date
    Dec 2009
    Location
    San Mateo, California
    Posts
    9
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by Fred J Usack View Post
    David,
    Hello..Do you have a spare "mouse" to try? (even a wired one) Sounds like something is up with the "trackball" Regards Fred
    I did not think I had one but managed to find a wired mouse and scrolling control is normal. Right, something is up with the trackball. Gotta get the trackball sorted, I did not realize how much I hate a wired mouse.
    Thanks

  8. #8
    New Lounger
    Join Date
    Dec 2009
    Location
    San Mateo, California
    Posts
    9
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by Clint Rossmere View Post
    Check your hardware, specifically your mouse and keyboard.
    It's either an infectious exploit, which I've never heard of, or an issue with your hardware.
    Any thing from a stuck key on your keyboard to an issue with your "Trackball wireless" mouse.
    I took the trackball apart and found an actual button, pushed it and it seems to have good action so I cleaned the dust off the contacts but have yet to test it.
    Thanks

  9. #9
    New Lounger
    Join Date
    Dec 2009
    Location
    San Mateo, California
    Posts
    9
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by Roderunner View Post
    David, if Freds idea does not work, uninstall Trackball in Device manager, power off PC, move TB USB to another port and restart PC.
    Kinda did that, it's a USB plug going through and adapter to a PS2 port. I uninstalled all the Logitech files and drivers and went back to the standard MS driver that came with Windows 7, no difference with the exception of there is no double down (or up) arrows while scrollong.
    David

  10. #10
    New Lounger
    Join Date
    Dec 2009
    Location
    San Mateo, California
    Posts
    9
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by Ken Johnston View Post
    Does it exhibit the same behavior in safe mode (F8)? If not it may very well be a driver conflict


    ken J
    I looked in the device manager and it shows no conflicts.
    David

  11. #11
    New Lounger
    Join Date
    Dec 2009
    Location
    San Mateo, California
    Posts
    9
    Thanks
    1
    Thanked 0 Times in 0 Posts
    After playing with the wired mouse for awhile I decided to take the trackball apart and try to clean the down scroll button. Thinking it might one of those little carbon dot that make contact with 2 pad on a printed circuit. To my surprise it was an actual button/switch surface mounted on a PC board. I pushed the button a few times and looked a little closer and noticed a bunch of dust around the connections, where it came from who knows. I blew the dust away put it all back together and it worked normally. So I plugged it back into the original port and all is fine.

    The only conclusion I can come to is that the dust was some how conductive enough to cause a short.

    David

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •