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  1. #1
    New Lounger
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    Iíve reluctantly just started using Outlook 2010 (Professional) after using Outlook XP happily for many years. I notice that every time I send a single email from my Outbox, there is a message in the bottom bar saying ďSending message 3 of 3Ē. The Sent Box shows that only one message has been sent.

    Does anyone have an explanation for the mysterious extra two emails?

  2. #2
    Lounger
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    How many email addresses are you processing?
    Phasr

    Sonoran Desert

  3. #3
    New Lounger
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    Thanks for your quick response. The message is sent to just one email address.

    I do have 4 separate email accounts (3 PoP3 and 1 Microsoft Exchange). Could that be having an effect? I never had that 'problem' with Outlook XP, even though I had the same number of accounts.

  4. #4
    Super Moderator jscher2000's Avatar
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    Quote Originally Posted by Outlook 2010 novice View Post
    Does anyone have an explanation for the mysterious extra two emails?
    Sometimes they are read receipts, but only one receipt should be sent per read message, and only for a small number of your received messages, so you wouldn't expect to see the discrepancy very often, much less every time.

  5. #5
    New Lounger
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    Thanks for the suggestion - that would have been an explanation, but it happens every time for every message. I tested it by sending a message to myself and it still does the same. I hadn't asked for a read receipt and, of course, I would know if a receipt had been added by default because I would have received the receipt notice.

    There doesn't appear to be any fault. I don't think any extra messages are being sent - it's just that Outlook tells me that it is sending message 3 of 3. When I send 2 messages it says it is sending message 3 of 4 and then 4 of 4. It's as if its counter starts at 3. Bizarre!

  6. #6
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    I have two pop3 email accounts, and although I am usually sending from one account, I *always* get the message "sending message 2 of 2" even when sending from one of the email accounts. I do not know why the MS exchange is excluded on your Outlook client, but it seems to be by your description. I just think that Outlook is informing the user that the accounts have been parsed and messages (if any) are being sent from all accounts. I have Outlook 2007 and have used it for a number of years with WinXP and now Win7 Pro. The "sending message..." has been the same for both platforms with the two email accounts.
    Phasr

    Sonoran Desert

  7. #7
    Lounger
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    Oops, now I see that your Outlook does include MS Exchange as noted in your latest post. Nothing to worry about.
    Phasr

    Sonoran Desert

  8. #8
    New Lounger
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    Hi Phasr!

    Many thanks - I just added a new POP3 account (now 4 in total) and sent one test message. As you thought, Outlook responded by saying it was sending message 4 of 4. That would support your theory that Outlook is parsing each POP3 account - it doesn't "look" at the Exchange account. I guess it is saying "1 message sent from the account being used and 3 other accounts have been checked".

    I tried again sending two test messages and I think it confirmed that theory by saying "Sending message 4 of 5.... sending message 5 of 5".

    It's irritating but good to have an explanation. Thanks very much for your response.

  9. #9
    Lounger
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    You are welcome. I was pleased to be of assistance.
    Phasr

    Sonoran Desert

  10. #10
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    I have found that sending e-mails using office 2010 to be somewhat of an adventure.. The effect you noticed is annoying but tolerable but when you use distribution lists one runs into a myriad of problems. Grouop messages set up in the usual manner exhibit instability. But if one employes the category capability in establishing group or distribution lists this instability problerm seems to go away.

  11. #11
    New Lounger
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    Thanks Adler, Iíll look out for that. I donít usually use Distribution lists but I frequently use MailMerge, sending up to 150 emails at a time to Distance Learning students. Iíve not tried that in Office 2010 yet Ö I hope that it wonít be the ďadventureĒ that you have experienced

  12. #12
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    Quote Originally Posted by Adler View Post
    I have found that sending e-mails using office 2010 to be somewhat of an adventure.. The effect you noticed is annoying but tolerable but when you use distribution lists one runs into a myriad of problems. Grouop messages set up in the usual manner exhibit instability. But if one employes the category capability in establishing group or distribution lists this instability problerm seems to go away.
    Can you be more specific about what "instability" means?

    Joe
    Joe

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