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  1. #1
    3 Star Lounger
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    I have a new version of Windows 7 (on a new laptop), and the folder structure may be screwed up. My login name is "Dale", but as you can see from the attached screenshot, Dale's folder structure doesn't appear under "Users". It does appear under "Desktop", but not under "Users". Is this of concern?
    [attachment=90009:Untitled.jpg]
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    5 Star Lounger chowur's Avatar
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    On the same page you show.Click on computer then right click on your c drive then click on Properties.Now @ the top in the blank you can type in your name or what ever you want to name the c drive on your system.
    Problems cannot be solved by the same level of thinking that created them. -Albert Einsten

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    Dale, a "dumb question". Do you have windows explorer setup to show hidden files and folders?

    Look under Folder and Search options in the Organize dropdown, then look on the View tab under Files and Folders, there should be a "Hidden files and folders" item with a radio button underneath.

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    Plutonium Lounger Medico's Avatar
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    Dale,

    When you expand the Dale folder under Homegroup, what does that look like? Are you able to access you folders in Dale?

    There does appear to be something amiss I do have a folder named Ted in the Users folder. Check what Steve mentions. I do not think this will be what you are looking for because I do not believe the Users is considered a system folder that must be hidden, but I am not sure. Be advised that when you show all hidden system folder you will also see what appear to be folders with a shortcut arrow. These are not folders per say by are called junction points. Just Google search junction points in Win 7 for detailed explanations of what these inaccessible things are.

    [attachment=90010:Users.png]
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    Dale,

    The folder you see under "Desktop" named "Dale" is being displayed with your full name from the local user account. Under users the folder name "Temp" is account name for your account.

    I'm pretty sure that if you go to Control Panel | User Accounts | User Accounts and click on "Manage User Accounts" you'll see the user name is "Temp". If you select "Temp" then click on Properties you'll most likely see your name (Dale) in the "Full Name" field.

    Joe

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    STEVE: "Show hidden files, folders, or drives" was off. If I turn if on, I can now see an additional folder under "Users" called "Default", and a shortcut to "Dale". "Default" has a number of empty folders under it (Desktop, Documents, Downloads, etc). I can't remember whether I created the shortcut.
    [attachment=90020:Untitled2.jpg]


    TED: Expanding "Dale" reveals all my files and folders. Nothing's missing; it's just that the "Dale" folder is in the wrong place.


    I wonder if I just accidentally dragged "Dale" to a new position, without realising it? In which case, maybe I could just drag it back? Or do nothing?

    Okay, I'm confused.
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    Quote Originally Posted by JoeP View Post
    Dale,

    The folder you see under "Desktop" named "Dale" is being displayed with your full name from the local user account. Under users the folder name "Temp" is account name for your account.

    I'm pretty sure that if you go to Control Panel | User Accounts | User Accounts and click on "Manage User Accounts" you'll see the user name is "Temp". If you select "Temp" then click on Properties you'll most likely see your name (Dale) in the "Full Name" field.

    Joe
    I can't see the exact links you specify. But if I go to "Control Panel\All Control Panel Items\User Accounts\Manage Accounts", two accounts are listed, being "Dale" (an administrator) and "Guest" (which is "off").

  8. #8
    Super Moderator Deadeye81's Avatar
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    Dale,

    Each user should be showing under the C:\Users folder. As Joe said, the folder named "Dale" that you see displayed under Desktop contains information from your local user account. It is normal for that to be there.

    Did Windows warn you it was creating a temporary user profile named "Temp" when you last booted into Windows? When this happens, it means Windows was unable to access your user profile when you logged on. Go back to User Accounts in Control Panel and click on Configure Advanced User Profile Properties to view all User Profiles on your computer. Do you see a user profile associated with your name?

    Try doing a System Restore to a point before this problem occurred. If that does not correct things, you may have to create yourself a new user account. If you make changes to the Temp user account, then those changes will be discarded when you reboot Windows.
    Deadeye81

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  9. #9
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    Thanks, Gerald. But this is hurting my head quite a bit. If I understand you correctly, Dale should appear in two places: directly under Desktop and also repeated under Desktop\Computer\C\Users. And my files should appear under both? (Presumably Desktop\Dale is just a "view", repeating what's in Desktop\Computer\C\Users\Dale.) Okay, I think I understand that. But if Desktop\Dale is just a view of Desktop\Computer\C\Users\Dale, where is Desktop\Computer\C\Users\Dale? Maybe that's a silly question.

    As to the Desktop\Computer\C\Users\TEMP, no I didn't get warned about it being created. Didn't even know it was there until I took the screenshot. By the way, when I go into "Configure Advanced User Profile Properties", I see this:
    [attachment=90023:Untitled3.jpg]

    Doing a system restore scares me a bit, as I've never done that before. Presumably I have to back my files up first. Maybe I should instead try your suggestion of creating a new user account. But how do I transfer my files to the new user?

    Sorry for all the questions, but there seems to be great potential for screwing this up right royally. And I must say I'm confused as to how it happened. Brand new Dell laptop with preloaded software. Grrr.
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    More information follows.

    Logged on as Dale, I create a new user called Dale2 (with administrator rights). This picture shows what Dale2 sees:
    [attachment=90024:From Dale2.jpg]

    I then logged off and logged back in as Dale, and this is what he sees:
    [attachment=90025:From Dale.jpg]

    I note the following:
    • Dale2 can't see \Desktop\Dale
    • Dale2 doesn't have a folder called \Desktop\Dale2
    • On the other hand, Dale can see \Desktop\Computer\C\Users\Dale2


    So, does this confirm the thought that I've just inadvertently dragged \Dale to the wrong place? Maybe I can fix the problem by dragging Dale under Users? Or is that too risky?

    Althernatively, could I fix the problem by migrating to Dale2, like this:
    • Logged on as Dale, copy all Dale's files into Users\Public
    • Then, logged in as Dale2, copy all Dale's files from Users\Public to Users\Dale2
    • Then delete the user Dale.


    One things for sure, I don't know what I'm doing here!
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  11. #11
    Super Moderator Deadeye81's Avatar
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    Dale,

    Your graphic in post 9 shows "Dale" as an active profile whose size is 42.8GB. And you are able to log in and out as "Dale" without any error messages. So your original user "Dale" is intact, but not visible under Users.

    Log in as "Dale", and go to C:\Users, right click on the user TEMP and select properties to see if there is reference to "Dale" in the full name field. Also when you right click on TEMP and select Properties, what GB size does it show for user TEMP? If it is 42.8GB, then user TEMP is not a temporary user account, but is in fact user account "Dale".

    A Temp user account created by Windows is based on the "Default" user profile and only has default settings, and would be very small as shown in your graphic in post 9 for the Default user profile. It is created by Windows to enable you to get into Windows when your normal user profile cannot be found by Windows or is too damaged to log on. Check out the TEMP user account to see if it contains folders and settings that are in fact your "Dale" account.

    I would not do any dragging or copying of user folders or files.

    I hope this makes some sense. It is almost 3:24AM here and I better to to sleep now.
    Deadeye81

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  12. #12
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    Quote Originally Posted by Gerald Shepard View Post
    Your graphic in post 9 shows "Dale" as an active profile whose size is 42.8GB. And you are able to log in and out as "Dale" without any error messages. So your original user "Dale" is intact, but not visible under Users.
    Which raises the question, I guess, is there in fact a "problem". Maybe leaving as-is is an option.

    Quote Originally Posted by Gerald Shepard View Post
    Log in as "Dale", and go to C:\Users, right click on the user TEMP and select properties to see if there is reference to "Dale" in the full name field. Also when you right click on TEMP and select Properties, what GB size does it show for user TEMP? If it is 42.8GB, then user TEMP is not a temporary user account, but is in fact user account "Dale".
    There are no references to Dale, except that Dale is listed as an option to share with, and is listed in the Security tab as follows:
    [attachment=90038:Untitled4.jpg]

    Quote Originally Posted by Gerald Shepard View Post
    A Temp user account created by Windows is based on the "Default" user profile and only has default settings, and would be very small as shown in your graphic in post 9 for the Default user profile. It is created by Windows to enable you to get into Windows when your normal user profile cannot be found by Windows or is too damaged to log on. Check out the TEMP user account to see if it contains folders and settings that are in fact your "Dale" account.
    There's nothing in any of TEMP's folders (not even hidden files).

    Quote Originally Posted by Gerald Shepard View Post
    I would not do any dragging or copying of user folders or files.
    Thanks for the advice.

    Quote Originally Posted by Gerald Shepard View Post
    I hope this makes some sense. It is almost 3:24AM here and I better to to sleep now.
    It surely does make sense, and is much appreciated.


    WHAT NEXT
    Maybe the answer is to do nothing and just monitor the situation? I guess that involves checking on TEMP occasionally to make sure there are no files in there, and watching out for any error messages.
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  13. #13
    Super Moderator Deadeye81's Avatar
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    If there are none of your files in the TEMP user profile folder, then it could not be your user profile renamed. And since you still do not see your User profile "Dale" under C:\Users, then something is amiss.

    Your "Dale" user profile obviously still exists and you can access your files, but something is not right, and Windows will still maintain that TEMP user profile in your Users folder until things are remedied. Because of that it is probably best:

    To create yourself a new administrator user account.
    Then log in as the new user.
    Next, remove your old user "Dale" and be sure to select keep files.
    Finally, take ownership of your old user files. This blog will guide you through the take ownership of your old user files.

    By the way, you said in your first post that you have a new version of Windows 7 on a new laptop. Does that mean you upgraded the Windows 7 to another edition of Windows 7 on your new laptop? If so, something about the upgrade may have caused your User profile to disappear from the C:\Users folder.
    Deadeye81

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  14. #14
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    Quote Originally Posted by Gerald Shepard View Post
    If there are none of your files in the TEMP user profile folder, then it could not be your user profile renamed. And since you still do not see your User profile "Dale" under C:\Users, then something is amiss.

    Your "Dale" user profile obviously still exists and you can access your files, but something is not right, and Windows will still maintain that TEMP user profile in your Users folder until things are remedied. Because of that it is probably best:

    To create yourself a new administrator user account.
    Then log in as the new user.
    Next, remove your old user "Dale" and be sure to select keep files.
    Finally, take ownership of your old user files. This blog will guide you through the take ownership of your old user files.

    By the way, you said in your first post that you have a new version of Windows 7 on a new laptop. Does that mean you upgraded the Windows 7 to another edition of Windows 7 on your new laptop? If so, something about the upgrade may have caused your User profile to disappear from the C:\Users folder.
    Just checked out this thread - my wife's computer is in exactly the same situation as Dale's. She can log in (actually, no login) and the system (Windows 7 Home Premium 32 bit, upgrade from Vista) seems to know it's her. However, she is not listed under Users. Checking out the control panel, she is listed there as an administrator. My computer has a clean install of Win7 Bus. Prof 64 and I am listed under Users. (For me, Win7 has forgotten the printers, but that's another thread.)

    Ron

  15. #15
    Plutonium Lounger Medico's Avatar
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    Dale,

    After reading all these posts, I would think that a complete reinstall of Win 7 may be a better, and quicker way to solve your problem. Since this is a new install on a new PC I have to believe there is not a great deal of stuff to reinstall afterward. I would backup and data (Favorites, contacts actual data, etc) onto a removable media (flash drive comes to mind) then do a complete reinstall including a format of the C drive. Since this is new you must either have a manufacturers branded installation disk, or a recovery partition to accomplish this. This will allow you to set this up the way you want and name the computer as you wish.

    Once you have accomplished this, it will give you the opportunity to get rid of all the stuff the manufacturer saw fit to include. I would use PC Decrapifier (that's really the name) to get rid of most, then use Revo Uninstaller to uninstall the rest of the junk you do not need, then use CCleaner to clean everything up, then use Auslogics Disk Defragmenter to defragment the HD, then make an Image of the clean and agile OS set up the way you want it. I do this on all my new PC's. For recommendations on Imaging software check the many threads in Security and Backups. mercyh and I have actually added tutorials for 2 of the more well thought of Imaging apps.

    This is your PC, and it should be set up the way you want it, not the way the manufacture wants it and obviously screwed up while setting it up the way they wanted it. Good luck!!!

    Ted
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    Have a Great Day! Ted


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