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  1. #1
    New Lounger
    Join Date
    Dec 2009
    Location
    Florida
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    I've found my Windows 7/64 Toshiba laptop has some help files misfiled. I can click on a help link for most anything and either I get an error box message:
    "Topic not found.
    The topic you are looking for is not available in this version of Windows. For additional assistance, see More support options."
    OR I am sent to a help page totally off subject to my query.
    I just brushed it off initially but it has become somewhat of a sore thumb for me now.
    Anybody else have this same problem?
    Anyone have any ideas as to how to correct the problem?

    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7600 Build 7600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name SAM-PC
    System Manufacturer TOSHIBA
    System Model Satellite L555
    System Type x64-based PC
    Processor Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date TOSHIBA V1.60, 9/3/2009
    SMBIOS Version 2.5
    Windows Directory C:\windows
    System Directory C:\windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7600.16385"
    User Name Sam-PC\Sam
    Time Zone Central Daylight Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 3.96 GB
    Available Physical Memory 209 MB
    Total Virtual Memory 8.22 GB
    Available Virtual Memory 3.07 GB
    Page File Space 4.26 GB
    Page File C:\pagefile.sys


    Thanks a lot,
    Sam
    "Right is right, even if everyone is against it, and wrong is wrong, even if everyone is for it." ~William Penn

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  3. #2
    Super Moderator CLiNT's Avatar
    Join Date
    Dec 2009
    Location
    California & Arizona
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    I've found my Windows 7/64 Toshiba laptop has some help files misfiled. I can click on a help link for most anything and either I get an error box message:
    "Topic not found.
    The topic you are looking for is not available in this version of Windows. For additional assistance, see More support options."
    OR I am sent to a help page totally off subject to my query.
    I just brushed it off initially but it has become somewhat of a sore thumb for me now.
    Anybody else have this same problem?
    Anyone have any ideas as to how to correct the problem?
    Can you provide any specific examples, please.
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
    Motherboard: DX58SO2*Chipset: X58 Express/Intel ICH10*BIOS: SOX5820J.86A.0888.2012.0129.2203*Processor: Intel Core i7 CPU X 990
    GPU: Nvidia GTX 580*Memory: Corsair 12 GB, 4x3@1600*PSU: Corsair HX1000*Hard drives: REVO X2 160GB*OCZ VERT X3 120GB*5 mechanical storage drives (12 TB) total.

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