Results 1 to 6 of 6
  1. #1
    Lounger
    Join Date
    Dec 2009
    Location
    Santa Cruz Mountains Bay Area California
    Posts
    34
    Thanks
    0
    Thanked 0 Times in 0 Posts
    My grand daughter got this on her computer and I get to clean it up. Is anybody here familar with it? if so, can you offer any suggestions for getting rid of it? I'm reviewing the results of my Google search and it seems to be a nasty one to remove.

  2. #2
    Super Moderator Deadeye81's Avatar
    Join Date
    Dec 2009
    Location
    North Carolina, USA
    Posts
    2,654
    Thanks
    7
    Thanked 113 Times in 97 Posts
    Hi Dennis,

    This article looks promising for removal of that pest. Be sure to follow the directions carefully. Also follow the link in the article to the guide on how to remove TDSS rootkit infections from your computer.

    You can download the latest free version of MalwareBytes here.
    Deadeye81

    "We make a living by what we get, we make a life by what we give." Sir Winston Churchill

  3. #3
    2 Star Lounger
    Join Date
    Dec 2009
    Location
    Calif
    Posts
    182
    Thanks
    0
    Thanked 14 Times in 13 Posts
    Hi Dennis :

    Best to ask for the help of an experienced, trained, CERTIFIED, volunteer
    "Malware Removal Specialist" found on many Advanced Malware
    Removal Forums ; the One I recommend is at
    http://www.geekstogo.com/forum/forums.html . To the best of your
    ability, follow the Guidelines of their "Malware and Spyware Cleaning
    Guide" before posting in their forum requesting help . Using
    Malwarebytes Anti-Malware is part of their "Guide", as well as
    other Recommendations .
    For the BEST in what counts in Life :

    http://www.ctftoronto.com

  4. #4
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    12,631
    Thanks
    161
    Thanked 936 Times in 856 Posts
    Hi Denis,



    Once the system is cleaned of this menace, and you are absolutely certain of that, create an image of the system. This will allow restore in about 15 minutes.

    Unfortunately I have found and heard horror stories to such an extent that reinstallation seemed a great alternative. If, after pulling you hair out for many hours or days, and you decide to go this route, format the HD to ensure it's gone, then after installing all your OS and apps and getting things set up the way you want it, create an image.

    The common factor here is "Create an Image"!!!! Check out the various threads in this forum on how and why to do this. Should I repeat it again, create an image.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  5. #5
    Lounger
    Join Date
    Dec 2009
    Location
    Santa Cruz Mountains Bay Area California
    Posts
    34
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Thanks for the pointers, I think I killed it.

  6. #6
    2 Star Lounger
    Join Date
    Dec 2009
    Location
    Calif
    Posts
    182
    Thanks
    0
    Thanked 14 Times in 13 Posts

    Wink

    Hi Dennis :

    Unless you have COMPLETELY "killed" it with no "remnants"
    roaming around undetected ( which is a possibilty with
    Rootkit(s) ) , Best to get "confirmation" from One of those
    certified, Volunteer, "Malware Removal Specialist(s)" .
    For the BEST in what counts in Life :

    http://www.ctftoronto.com

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •