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  1. #1
    Lounger
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    May 2007
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    I'm usimg MS Outlook on Windows 7. Today it won't send emails - getting stuck at 'preparing to send'. I have been trying to send large files - but having deleted them all and tried a plain email it still won't co-operate. My internet connection is very strong and net surfing is fast
    Any ideas please?
    Whealie

  2. #2
    WS Lounge VIP
    Join Date
    Dec 2009
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    Earth
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    May be your ISP - you need to send via the SMTP server provided by your ISP.
    Can you receive mail?
    Can you ping the SMTP server?
    Can you Telnet to port 25 on the SMTP server?

    cheers, Paul

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