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  1. #1
    4 Star Lounger
    Join Date
    Oct 2009
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    Hi,

    I have an HP Envy 17. It is a 64-bit laptop running Windows 7 Professional. HP bundled a program called HP MediaSmart Music with the computer. I would like to know if anyone is familiar with HP MediaSmart Music and if they can tell me how I can make a playlist and then save that playlist to an external drive. HP would not give me that information because it is "a how to do something request," and they charge approximately $200+ for 6 months to answer such questions. This is really unfair. They put the program on the computer but provided no help menus covering its operation.

    Thank you for any help you can give me.

    Moon

  2. #2
    Star Lounger
    Join Date
    Dec 2009
    Location
    Florence, SC, USA
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    Browse the Hp support site and you will find lots of self help videos and web pages. Start here:

  3. #3
    4 Star Lounger
    Join Date
    Oct 2009
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    Mary G, thank you for your link. I have had no luck thus far in finding out how to save a playlist made in HP MediaSmart Music to an external hard drive. Thus far HP personnel who tried to assist me could find no such information. I am now attempting to find a way to save the playlist to a music library.

    Again, thank you.


    Moon

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