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  1. #1
    New Lounger
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    This laptop is only seven months old, and my friend who owns it has no idea what went wrong with the screen.
    It just looked like this one day when he opened up rready to use.
    Have you any suggestions about what could hav[attachment=90202:laptop091crcut.jpg]e made it unusable like this?
    Attached Images Attached Images
    All help gratefully received.

  2. #2
    Super Moderator CLiNT's Avatar
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    Looks like a broken CCFL (cold cathode fluorescent lamps) tube behind the screen.
    Either the specific lamp(s) or the screen will need to be replaced.

    CCFL tube replacement

    At only 7 months he should be well within the product warranty, ..or not.
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  3. #3
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    Could also be screen structural failure causing the liquid crystal to leak.
    http://www.jimshire.aussiewide.com/wrong.htm

    cheers, Paul

  4. #4
    5 Star Lounger petesmst's Avatar
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    Looks like someone closed the lid while a teaspoon was lying on the keyboard!--causing leakage of the crystal fluid. Hopefully, the warranty will cover replacement of the screen. (But if it WAS a teaspoon.....!
    (My Setup: Custom built: 4.00GHz Intel Core i7-6700K CPU; MSI Z170A Gaming Carbon Mobo (Military Class V); Win 10 Pro (64 bit)-(UEFI-booted); 16GB RAM; 500GB SAMSUNG 960 EVO M.2 NVME SSD; 512GB SAMSUNG 850 PRO SSD; Seagate 2TB Barracuda SATA6G HDD; 2 X GeForceGTX 1070 8GB Graphics Card (SLI); Office 2013 Prof (32-bit); Acronis TI 2017 Premium, Norton Internet Security, VMWare Workstation12 Pro). WD My Book 3 1TB USB External Backup Drive). Samsung 24" Curved HD Monitor.

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