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2010-10-07, 10:31 #1
- Join Date
- Mar 2010
- Orange County, California, USA
- Thanked 0 Times in 0 Posts
Ive run into a problem that has me stumped.
Im running a Sony laptop and Windows 7. Recently, an error panel began to come up on the desktop, a few minutes after boot-up. Furthermore, Ive noticed it now takes a couple of minutes for the computer to get fully connected to the internet (however, it quickly attaches to the equipment, modem and router, that provides internet access). I cant presently determine if these two symptoms are related, however, I wonder if they might be, as the computer, at one time became fully connected very quickly. Once fully attached, network speed is fine. Im wondering if the slow-down is due to the system trying to get the Bluetooth issue resolved. Also, a bluetooth mouse works normally under all circumstances.
The panel displays the following:
ERROR: Unable to start bluetooth stack service
Unfortunately, I dont have a clear idea just when this problem began, as I usually leave the computer on, and only occasionally reboot, or I would have tried using an earlier restore point. Ive tried turning off the Bluetooth service, removing the Bluetooth drivers, and letting Window 7 rebuild them on reboot, and several other things, such as searching the registry for BTTray with REGEDIT (however I don't know if the values contained therein are correct - or what the correct values might be).
Im not a computer expert, especially Windows 7, and am not sure what I can do and cant do without causing serious harm.
Im wondering if anyone here has an idea what this is and how to fix it.