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  1. #1
    New Lounger
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    Hi, I have a Dell laptop. upgraded from XP > Vista > Windows 7 Home Premium (32 bit), I just bought a Hp photosmart C4780 Printer, Whenever I try & print thai characters it is jumbled nonsense,
    I have been onto HP Thailand website & downloaded latest drivers, but this has not resolved the problem, They claim it is Windows 7 compatible, but I,m not so sure, Thanks in advance, Steve.

  2. #2
    5 Star Lounger RussB's Avatar
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    Is there a question here some place or is this just an FYI?
    What fonts are you using? Maybe they are not downloading to the printer, have you tried "Graphic Mode"?
    Do you "Believe"? Do you vote? Please Read:
    LEARN something today so you can TEACH something tomorrow.
    DETAIL in your question promotes DETAIL in my answer.
    Dominus Vobiscum <))>(

  3. #3
    New Lounger
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    Sorry for my ignorance here, I not sure what fonts I have but I can type in Thai without any problem and send as unicode by e-mail, How do I access graphic mode, please be gentle

  4. #4
    5 Star Lounger
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    Quote Originally Posted by steve skilton View Post
    ..... I can type in Thai without any problem .......
    What program is being used for typing?
    Can you make up and attach a sample file?
    Also, attach a screenshot of how it appears on your screen.

    Before buying the Hp photosmart C4780, were you able to print to a different printer?

    Can your printer print the Thai characters here....
    Microsoft Thailand

    This may also be a useful resource.....
    Alan Wood’s Unicode Resources

  5. #5
    2 Star Lounger
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    Quote Originally Posted by steve skilton View Post
    Hi, I have a Dell laptop. upgraded from XP > Vista > Windows 7 Home Premium (32 bit), I just bought a Hp photosmart C4780 Printer, Whenever I try & print thai characters it is jumbled nonsense,
    I have been onto HP Thailand website & downloaded latest drivers, but this has not resolved the problem, They claim it is Windows 7 compatible, but I,m not so sure, Thanks in advance, Steve.
    Make sure have installed additional language like chines and for your case thailand

  6. #6
    New Lounger
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    It seems additional language packs are only available for Windows 7 Ultimate & Pro
    The program I use to type Thai is Windows Live Mail
    สวัสตีครับ "Example of Thai typing"
    Keyboard is typing "Thai Kedmanee"
    I used to type on laptop (Win 7) & e-mail to myself on desktop (XP) & then print on Epson printer, Epson printer failed, so bought wireless one to use direct from laptop, but it seems I'm no better off than before.

  7. #7
    5 Star Lounger
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    Quote Originally Posted by steve skilton View Post
    ......
    The program I use to type Thai is Windows Live Mail
    สวัสตีครับ "Example of Thai typing"
    Keyboard is typing "Thai Kedmanee"
    ........
    Are you able to type and print Thai in MS Word or some program other than an Email program?



    Is this your keyboard layout? ......

    [attachment=90297:800px-KB_Thai_Kedmanee.png]
    Attached Images Attached Images

  8. #8
    New Lounger
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    Thanks for the reply, I have visited Microsoft Page in Thailand, printed the page & it came out perfect, also that is what my keyboard looks like, so if I can print this page, then why not others,
    Many Thanks,
    Steve.

  9. #9
    New Lounger
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    It seems the problem exists within "Windows Live Mail", If I print from "Opem Office Suite" it comes out fine, Looks like I need a suitable e-mail program, any suggestions ?,
    Many Thanks,
    Steve.

  10. #10
    5 Star Lounger
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    Hi Steve - I am guessing that there is some setting in Live Mail that needs to be changed. Try using the "font" that worked in Open Office in your Live Mail.

    Also try copying a few words from Open Office and paste it into Live Mail. Does printing work?

    Tim

  11. #11
    New Lounger
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    I have managed to fix my problem by installing "Windows Live Essentials", This has updated my e-mail program & I now get the option to select Thai encoding, I can now type & print in Thai from my e-mail program, So a big Thank You to Tim for all your help,

    Many Thanks,

    Steve.

  12. #12
    5 Star Lounger
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    Hi Steve - Thanks for posting back with your solution. You are helping others who may have similar issues.

    Tim

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