Results 1 to 8 of 8
  1. #1
    New Lounger
    Join Date
    Oct 2010
    Location
    San Francisco, California, USA
    Posts
    8
    Thanks
    2
    Thanked 0 Times in 0 Posts
    I was away for 10 days and when I came back and turned on my computer, my hard drive started churning constantly.
    (It's a 500 GB Western Digital, less than 1 year old). I'm not aware that anything on my XP system has changed.
    I spent several hours debugging today to no avail.

    I have plenty of RAM so it's not a virtual memory issue.
    There are no defrag processes running in the background.
    I turned off the Windows file indexing.
    I've run Symantec anti-virus and MalwareBytes full scans -- both showed no problems.
    I've run chkdsk with /f/r and that was successful.
    I've closed all but essential running processes. Using the program "Process Hacker", here's what I see
    with I/O activity:

    svchost.exe:
    - wuaudt.exe
    - wscntfy.exe
    csrss.exe (sometimes)
    Symnatec anti-virus:
    - Rtvscan.exe
    - ccApp.exe
    Smc.exe (This is Sygate Firewall, but I when I shut it down, the churning continued.)

    These look like standard Windows processes, and I've never had any problems
    with the Symantec A/V.
    A few other processes have ocassional I/O but nothing constant.

    So I'm at a loss as to what's going on, unless the drive is getting ready to break but
    not showing any obvious signs (other than churning).

    Any ideas would be appreciated.

    Thanks,
    Gary

    PS. My SMART drive monitor shows no alerts. I don't really know much about the
    SMART values, but here's the report (in case it helps):

    Harddisks detected: 1
    [Harddisk 0 ; Modell=WDC WD5001AALS-00L3B2 ; Size=500 GB ; ID=IDE#DiskWDC_WD5001AALS-00L3B2___________________01.03B01#5&2ea7e938&0&0.0 .0_0]
    Current Health: 91%
    Current Performance: 100%
    Current Temperature: 34 C
    Contains Partitions: CEF
    HDD-Firmware Revision: 01.03B01
    Reallocated Sectors: 0
    Attributes failed: 0
    Attributes warnings: 0
    RAW-Values (17 found):
    001 Value=200 Worst=200 Threshold=051 Condition=100% RAW=0
    003 Value=157 Worst=156 Threshold=021 Condition=076% RAW=5,141
    004 Value=100 Worst=100 Threshold=000 Condition=---- RAW=739
    005 Value=200 Worst=200 Threshold=140 Condition=100% RAW=0
    007 Value=100 Worst=253 Threshold=000 Condition=---- RAW=0
    009 Value=097 Worst=097 Threshold=000 Condition=---- RAW=2,762
    010 Value=100 Worst=100 Threshold=000 Condition=---- RAW=0
    011 Value=100 Worst=100 Threshold=000 Condition=---- RAW=0
    012 Value=100 Worst=100 Threshold=000 Condition=---- RAW=732
    192 Value=200 Worst=200 Threshold=000 Condition=---- RAW=9
    193 Value=200 Worst=200 Threshold=000 Condition=---- RAW=739
    194 Value=113 Worst=107 Threshold=000 Condition=---- RAW=34
    196 Value=200 Worst=200 Threshold=000 Condition=---- RAW=0
    197 Value=200 Worst=200 Threshold=000 Condition=---- RAW=0
    198 Value=100 Worst=253 Threshold=000 Condition=---- RAW=0
    199 Value=200 Worst=200 Threshold=000 Condition=---- RAW=0
    200 Value=100 Worst=253 Threshold=000 Condition=---- RAW=0

  2. #2
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,572
    Thanks
    5
    Thanked 1,057 Times in 926 Posts
    You can use Process Monitor to see what is happening.

    Joe
    Joe

  3. #3
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    6,792
    Thanks
    117
    Thanked 798 Times in 719 Posts
    Do you have more than 512 megs of memory? Adding enough memory to get to at least 1 gig will help a lot. I've fixed 3 friends and family members PCs recently this way. Apparently a recent change to Microsoft Update causes it to use 512 megs of memory on boot causing a lot of disk paging until it finishes.

    Jerry

  4. #4
    5 Star Lounger chowur's Avatar
    Join Date
    Mar 2010
    Location
    Indiana
    Posts
    804
    Thanks
    0
    Thanked 54 Times in 51 Posts
    I've read where you already ran the chkdsk with /f/r.I would like to suggest a better program called HDAT2 4.53
    The main function is test and repair (regenerates) bad sectors for detected devices.You can downloa the FREE program here;My link Scroll down to the third section. I would like to also suggest for you to test your power supply.You can buy one @ any local radio shack or your favorite electronics store.
    Problems cannot be solved by the same level of thinking that created them. -Albert Einsten

  5. #5
    New Lounger
    Join Date
    Oct 2010
    Location
    San Francisco, California, USA
    Posts
    8
    Thanks
    2
    Thanked 0 Times in 0 Posts
    Joe, thanks for the Process Monitor suggestion. I was using Process Hacker as it provides an easy-to-scan summary of I/O activity. I tried Process Monitor but am overwhelmed by the information. Is there something specific I should be looking for or a way to narrow down the information I should focus on?

    Jerry, thanks for your suggestion but I already have 4 GB of memory so do not believe it is a page swapping issue.

    Chowur, thanks for the program suggestion, I will check it out. Regarding the power supply, I'm unsure why that might be a cause for what I'm experiencing. Can you explain briefly?

    Thanks,
    Gary

  6. #6
    Super Moderator CLiNT's Avatar
    Join Date
    Dec 2009
    Location
    California & Arizona
    Posts
    6,121
    Thanks
    160
    Thanked 609 Times in 557 Posts
    Are you sure it wasn't re-indeing or creating a restore point after 10 days being off?
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Build your own system; get everything you want and nothing you don't.
    Latest Build:
    ASUS X99 Deluxe, Core i7-5960X, Corsair Hydro H100i, Plextor M6e 256GB M.2 SSD, Corsair DOMINATOR Platinum 32GB DDR4@2666, W8.1 64 bit,
    EVGA GTX980, Seasonic PLATINUM-1000W PSU, MountainMods U2-UFO Case, and 7 other internal drives.

  7. #7
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,572
    Thanks
    5
    Thanked 1,057 Times in 926 Posts
    There are most likely several scheduled processes being started because they missed the last scheduled run.

    wuaudt.exe - Windows automatic update
    wscntfy.exe - Windows security center

    rtvscan.exe - Symantec A/V real time scan
    ccapp.exe - Symantec e-mail check and system auto-protect

    csrss.exe - Microsoft Client/Server runtime controls threading and Win32 console apps.

    If this continues you can try disabling the Symantec email scanning. Email scanning in general has been known to cause problems with several different security suites now & again. While doing some searching, I saw a thread where turing off Symantec ad blocking helped one person.

    Using Process Monitor you can experiment with various filters to cut down on the amount of data. I don't have anything in particular for you to look at other than something doing a lot of I/O that normally should not be. CSRSS.exe does do a lot of I/O. So, that is most likely normal.

    Joe
    Joe

  8. #8
    New Lounger
    Join Date
    Oct 2010
    Location
    San Francisco, California, USA
    Posts
    8
    Thanks
    2
    Thanked 0 Times in 0 Posts
    Joe, that's great info, thanks much!

    Things are much better today. I figured out how to run HDAT2, and ran a full scan. It did not find any errors, but things got better right afterward. I'm thinking "coincidence" probably since there weren't any errors, but it still seemed like it helped (even if it's my imagination). I also ran all the (zillion) MS security updates from Tuesday and maybe that helped. And as you said, maybe some of the scheduled processes kicked off all at once after my return and finally settled down. Whatever, it's better now and it doesn't seem like my HD is going to die any minute, so I'm feeling much better. Thanks everybody for the advice.

    Gary

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •