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  1. #1
    Lounger
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    our mail server bulk downloads our mail from our Web host then parses the header for the recipient and sends it to them on our LAN. Occasionally it has a problem with a user name, when this occurs it sends a message to me (postmaster) with the offending e-mail as an attachment. in outlook 2002 i just open the attachment, view options, and forward it to the recipient(s). Outlook 2007 behaves differently since the header info I need is contained in the attached message I have to open the message and use options from the ribbon, this does not show the to section of the header. the to information seems to only be available on an unopened e-mail using the right click method. How can I get the to information for an attached message without keeping a copy of 2002 just for that purpose.

    Thanks
    Doug

  2. #2
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    When you open the attachment in Outlook 2007, if the mail header is not visible you need to set the option in "Other Actions" to display the mail header. If you mean the Internet header the click the small arrow beneath "Mark As Unread" in the Options section. If there is something different please post a screenshot.

    [attachment=90371:Capture.PNG]

    Joe
    Attached Images Attached Images
    Joe

  3. #3
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    Most of these e-mails have the same from and to address(sender@hisdomain.com) with the intended recipients hidden. In outlook 2002 the header information contains an <envelope to> line that has the address of the intended recipients in my Domain. this information is not present in 2007 for a regular message you can right click and get all the info if the message is not opened,that gives the full header info. right click on an attachment doesn't give the options choice in the drop down you have to open the attachment and use the little options arrow. it's a different set of headers. I would rather not post full headers here but I will send them to you as a txt via PM if you wish

  4. #4
    Super Moderator jscher2000's Avatar
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    Hmmm, why would there be different Internet headers visible on 2002 and 2007?

    If necessary, you could drag the attached message to a folder (e.g., Inbox or another folder), right-click it there, and then delete it when you get the information you need.

  5. #5
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    dragging the attachment doesn't work either. the lines that appear in the 2002 headers that are missing in 2007 are at the very beginning of the 20002 header statement:

    Return-path: <j??r@c??r.com>
    Envelope-to: t??s@s??e.com,
    d??r@s??e.com
    Delivery-date: Wed, 20 Oct 2010 15:05:56 -0400

    I guessing the question as to why MS changes things is rhetorical. I'm hoping that like so many other functions in office 2007 they have just hidden this one in some obscure menu/preference

  6. #6
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    Every e-mail message that I see, regardless of whether or not it is an attachment, has a To: list somewhere in the header. Where it shows up depends on several factors. the originating email system can manipulate the header by adding identification or spam data to it. You web host can also do the same as can you email server. What server are you running? Has it been changed or updated recently? Are you using an email server anti-malware solution? Has it been changed or updated recently?

    You mentioned that most of the emails have the same from & to address. Does you mail server manipulate the internet header of the original email to not display each To: address?

    Joe
    Joe

  7. #7
    Lounger
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    let me reiterate:

    1 both headers have the To: and From: as is common with bulk emails these are identical. ie. from: ddd@dd.com To: ddd@dd.com the actual recipients are usually hidden and have historical (outlook 2002-3) shown up as Envelope to:

    2: the compared headers are from the same e-mail received through the same mail servers, the only difference is the client outlook 2002 or outlook 2007

    3 we collect our mail at our internet VPS the server forwards listed recipient mails to a common mailbox which is POP'd by our local mail server that parses the headers and distributes them to our users mailboxes to be POP'd by the individuals mail client we have been using this setup for over 10 years now This is cycles every 2 minutes

    4 all anti-virus/anti-spam/ mail servers/operating systems are identical for both setups the only variable is OL02 and OL07

    5. the small section I posted appears to be the only difference in the headers If a moderator would like to see the full headers I would be happy to pm to them, but I'm loath to edit the 50-60 lines of both headers to post them on a public forum

  8. #8
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    I can't find anything definitive at the Microsoft site but based on Revealing Email Headers and Reply emails with BCCs I'm guessing that Outlook 2007 does not display any header field that has an aggregated list (i.e. envelope-to) of recipients as that list can contain BCC recipients. Since there is not way to distinguish BCC recipients from To: & CC: recipeints the only way to ensure that BCC remains BLIND is to not display the "envelope-to" list. This was probably a bug in earlier versions of Outlook.

    Joe
    Joe

  9. #9
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    since every other client that can display headers includes this information,I think it's a bug in 2007.

    Thanks anyway

    Doug

  10. #10
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    If you believe it is a bug in Outlook 2007 then you need to pursue this with Microsoft as Outlook 2010 acts the same way.

    BTW, If "every other client" is Outlook 2002 or Outlook 2003 they may be the editions with the bug.

    Joe
    Joe

  11. #11
    Super Moderator jscher2000's Avatar
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    Quote Originally Posted by dpmorin View Post
    1 both headers have the To: and From: as is common with bulk emails these are identical. ie. from: ddd@dd.com To: ddd@dd.com the actual recipients are usually hidden and have historical (outlook 2002-3) shown up as Envelope to:
    I don't know why, but I can't seem to access the envelope-to header in Outlook 2003. I agree it used to be there, but maybe an update along the way removed access to it? Here are the headers from one of the few bulk mail messages I found that isn't "To" me:

    Code:
    Microsoft Mail Internet Headers Version 2.0
    Received: ...
    Received: ...
    From: "Intellectual Property Law Section" <michael.mullen@calbar.ca.gov>
    To: Members of the IP Section
    Subject: Inevitable Disclosures, the IP Section's eNews, Including Upcoming CLE Programs and  Timely Announcements
    Date: Fri, 15 Oct 2010 15:27:08 -0700
    MIME-Version: 1.0
    Content-Type: ...
    List-Unsubscribe: ...
    Reply-To: ...
    Message-ID: ...
    Return-Path: ...
    I also don't see it using the Redemption library and this old procedure (so old that I can't recall why I wrote it...):

    Code:
    Sub ShowHeaders()
    ' Requires Outlook Redemption from http://www.dimastr.com/redemption/ to
    '  access the headers
    Dim msg As Outlook.MailItem
    If Inspectors.Count > 0 Then
        ' Use the ActiveInspector, hopefully it's a mail message!
        Set msg = ActiveInspector.CurrentItem
    Else
        ' Use the message selected in the list, if any
        If ActiveExplorer.Selection.Count = 0 Then
            MsgBox "Please select a mail message and try again.", _
                vbCritical + vbOKOnly, "ShowHeaders Error"
            Exit Sub
        End If
        Set msg = ActiveExplorer.Selection.Item(1)
    End If
    ' Declare variables and constants
    Dim strHeaders As String
    Dim utils As Object                     ' for Redemption
    Const PrInternetHeaders = &H7D001E      ' for Redemption
    ' Create objects
    ' Late binding - no Reference needed
    Set utils = CreateObject("Redemption.MAPIUtils")
    ' Use Redemption to retrieve the Internet Headers
    strHeaders = utils.HrGetOneProp(msg.MAPIOBJECT, PrInternetHeaders)
    ' Clean up Redemption objects; very important!!!
    utils.CleanUp
    If Not (utils Is Nothing) Then Set utils = Nothing
    ' Clean up other object references
    If Not (msg Is Nothing) Then Set msg = Nothing
    ' Display headers
    Debug.Print strHeaders
    If Len(strHeaders) > 1024 Then
        MsgBox strHeaders, vbInformation, "First 1024 Bytes of Message Headers"
    Else
        MsgBox strHeaders, vbInformation, "Message Headers"
    End If
    End Sub
    I know that doesn't help, but I thought I'd note it anyway.

  12. #12
    Lounger
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    JoeP by "every other mail client" I do include OL 2000-3, I also include Thunderbird , Eudora, gmail, mdaemon, Pegasus and squirrel plus several old netscape cliemts all of which have this capability.
    Usually the many experts on these forums have a solution, I couldn't find any solution on MS sites and forums, from what I can determine 2007 doesn't strip the header info since I can receive the notification email with the "bad message" as an attachment in 2007 then forward the whole mess to another client for viewing the full headers. Looks like my workaround is to set up a rule to forward the message to another account using just about ANY other mail client for now and put in a bug report to MS, but before I do is there someone using exchange that can verify they haven't just moved that capability to exchange?

    Thanks
    Doug

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