I've recently found two Windows "important" updates, "Windows Live Essentials 2011 (KB2434419)" and "Office Live Add-in 1.5" and had repeated diffculty getting them to install with Windows Update. After repeated tries, I kept getting told "There was a problem. Please wait until we put things back where we found them." There was more, but it went by so fast I was unable to write it down. That was yesterday, but several tries today got the same results until I tried them one at a time. Installing ONLY Office Live Add-in 1.5 by itself, I had no difficulty getting it to install on the first try, but Live Essentials 2011 still will not install, still does not appear in Control Panel as installed (Live Add-in does), and still appears in Windows Update (now alone) as needing to be updated.
Now then, something to add confusion is that when I clicked on "View installed updates" in the Windows Update dialogue, I found Live Essentials listed no less than THREE TIMES as successfully installed (plus once failed early on), along with Office Live Add-in, but what does this mean if it is NOT showing in Control Panel as installed? How do I confirm this one way or another, and also how do I remove Live Essentials from the Windows Update queue so that future updates do not get backed up?
Please help me resolve this ASAP and clear out the queue. I had a similar problem some time ago with updates in a laptop, and I had to hire a technician to clean it out for me but I have no idea how he did it or what (if anything) I can to to make it happen myself. I welcome any suggestions you might have to offer, and thank you in advance for your help.
EDIT ADDED LATER -- Okay, I did finally find the means of "hiding" the Live Essentials 2011" update, but I'd still like to resolve this by some means other than effectively "sweeping it under the rug," so to speak:
1. Is there a way of confirming whether or not the update did or did not install, since I seem to have conflicting indications of same?
2. If the answer is no, is there a way of now installing it?
3. If not, what are the consequences of not installing it at all, and can I permanently delete it from the queue?
Thank you again for any help or advice.