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  1. #1
    New Lounger
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    Suddenly, several weeks ago, I lost sound when running You Tube. I use Windows XP. I have checked all my volume controls. I can play CDs so I know my speakers are working. Can you suggest what I can do to correct this problem?

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    5 Star Lounger
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    Which Browser is being used?
    Are sounds heard on websites other than You Tube?

  3. #3
    New Lounger
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    I have tried both Internet Explorer and Firefox with no luck. I get no sound on Jacquie Lawson's site, but I do have sound playing a game. Any thoughts?

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    5 Star Lounger
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    Do you hear sounds at either of these sights?

    Windows media test

    Turkey in the straw

  5. #5
    New Lounger
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    Tim, I went to media test. I heard sound during a video countdown and then nothing. I went to Jacquie Lawson and although I could see the video, there was no sound. During this exercise I checked my audio settings and downloaded RealPlayer again. Any other thoughts?

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    5 Star Lounger
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    Hi Diane - It seems like "media test" worked the way it should, it does a countdown from 10 to 0 with background sound and stops at zero.

    Other thoughts......
    What versions of Firefox and Internet Explorer are you using?

    What version of Adobe Flash Player?

    What version of Windows Media Player?

    Have you made any recent changes to firewall or anti-virus settings to block Flash content?
    Watch the notification bar at the top of your browser window. Any notifications about content blocking?

    Edit is:
    Reminder Adobe Flash Player, Windows Media Player, Real Player are all different applications.

  7. #7
    Super Moderator jwitalka's Avatar
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    Go to Control Panel>Sounds and Audio Devices>Audio tab. Verify that you have the right devices set for Sound Playback and MIDI Music Playback. You might also want to play with the advanced buttons as well.

    Jerry

  8. #8
    New Lounger
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    Tim, I am using Firefox version 3.6.12, IE version 8, Adobe Flash Player version 10.1.85.3, Windows Media Player version 11. To my knowledge, I have not blocked Flash content.

    And, Jerry, I did as you suggested and all sound seems to be set properly.

  9. #9
    5 Star Lounger
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    Diane - Can you hear these sounds......

    Pick a type of sound from here ...
    Absolute Sound Effects Archive
    For example Bird Sounds - Page 1 and then click the arrow in the green box to hear the sound. No need to download, should be able to hear when clicked.

    Also try these ....
    Sound Files and Sound Effects:

    ..

  10. #10
    5 Star Lounger
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    Diane - There is a newer version of Flash Player ....
    Try testing your Flash Player here....
    Adobe Flash-Video Test
    You should hear sound in the Alcohol Test section.

  11. #11
    New Lounger
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    Tim, I could hear the bird calls but I could not hear sound in the Alcohol test section.

  12. #12
    5 Star Lounger
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    Diane - I am curious about a couple of things ...
    Did the problem start after upgrading to the recent Firefox version 3.6.12 ? I still use Firefox 3.6.11.

    Did the Flash Plugin get installed in new Firefox?
    Here is what part of my FF plugin screen looks like .....
    [attachment=90588:Firefox Add-ons Flash.jpg]

    Seems that it may be an issue with Flash.
    Attached Images Attached Images

  13. #13
    New Lounger
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    I checked my Plugins and I have Shockwave Flash 10.1.85.3 When I tried to update it, the screen showed this is the latest version. Yours is higher. What's up? And yes, I upgraded to Firefox 3.6.12. Do you suggest going back to .11?

    This problem started after a friend helped me recover after a crash a few months ago. Everything else seems to be functioning normally. I don't know which version of Firefox was operative at that time.

  14. #14
    5 Star Lounger
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    You can try this Flash test site... it may take a few moments to load ....
    Adobe Flash Player
    Please note the versions in the table.

    If you are up to it, you could install the Google Chrome browser. It should have the latest Flash built into it. In addition, since You Tube is a Google product, Chrome should have no problem playing your You Tube videos.
    Google Chrome

    ..
    Also, review the Lounge for various problems with FF 3.6.12
    Third-Party Browsers

    ..

  15. #15
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    This may be of interest from a Firefox help site .....
    Popular Support Articles

    SECURITY WARNING: An actively exploited security hole in Adobe Flash 10.1 r85 and earlier can compromise your computer. Please use these instructions to update to the last version of Flash Player.
    Managing the Flash plugin

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