Acronis 2010 Recovery question

[Dick-Y]

Today I finally took the good advice offered here and decided to recover my system while I wasn't
"under the gun" of really needing to.

I have 2 hard-drives: my C:\ drive and a 2nd drive that is divided like Gaul into 3 parts: swap, data, image.

When I installed Acronis I also created a "bootable rescue CD."
When I tried to "rescue" my system using this CD, the CD boots, I use the up arrow to access TI Home 2010
on the menu, and go to "recovery."

The problem is that Acronis doesn't "see" anything on that 2nd drive, and thus doesn't know about the image
that I've previously created on my image partition.

As always, any help would be appreciated.
Dick

[mercyh]

This is a VERY good reason to test as you are doing...

I would look on BOTH drives within the recovery environment. When you boot into a different environment like that the partitions will not maintain the same drive letters so you may be actually looking at the disk that does not maintain the image. (the disks may not even keep the same disk numbers as windows starts numbering at 0 and some OS's start numbering at 1).

This is a very good reason to give the partitions meaningful labels as those labels will be displayed in any operating system irregardless of what the drive letter is.

[Dick-Y]

mercyh:
The problem is that Acronis doesn't "see" the second drive at all.
It only finds my C: drive and 2 CD/DVD drives I have on my system.
Dcik

[mercyh]

how is the second drive connected? sounds like a question for Acronis tech support....

[Roderunner]

Today I finally took the good advice offered here and decided to recover my system while I wasn't
"under the gun" of really needing to.

I have 2 hard-drives: my C:\ drive and a 2nd drive that is divided like Gaul into 3 parts: swap, data, image.

When I installed Acronis I also created a "bootable rescue CD."
When I tried to "rescue" my system using this CD, the CD boots, I use the up arrow to access TI Home 2010
on the menu, and go to "recovery."

The problem is that Acronis doesn't "see" anything on that 2nd drive, and thus doesn't know about the image
that I've previously created on my image partition.

As always, any help would be appreciated.
Dick

When you've entered the recovery environment, use the 'browse' feature to find your backup image.

[Dick-Y]

I thought I'd come here first for help, before dealing with Acronis' tech support, 'cause that would take a few days to get resolved.

If this is what you mean by "connected", here's a picture:
[attachment=90453:2nd_Drive.jpg]

Dick

[Dick-Y]

Roderunner:
Sorry, Iwas probably typing while you were posting.
I've already tried browsing for the file within Acronis.
No joy.

Dick

[mercyh]

If this is what you mean by "connected", here's a picture:

That is what I meant. It looks like it is connected to an internal SATA port. I see no reason why that wouldn't be seen by Acronis. If it had been connected through usb or even an add in SATA card I could see that the recovery environment may not have the correct drivers to access it. With this setup I don't know............?

[Dick-Y]

I have Acronis TI 2010. I've just spent many minutes searching through TI's knowledge base.
There are a number of postings having to do with TI 2010 not recognizing a 2nd SATA drive.
Sadly, the comments go on for multiple pages with no sign of a fix from Acronis.

My question to this community now is:
Has anyone used either TI 2010 or 2011 with 2 or more drives (SATA) and their bootable rescue CD
to successfully boot up and recover from their system image?

Dick

[Roderunner]

Dick, have you done as in post 13 Here

[RetiredGeek]

Dick,

I just fired up my Dell {see full specs with link in signature} with the Acronis TI 2010 Home Recovery Disk and had no problem seeing all my drives.
It saw both SATA drives in the Box, my Western Digital Net-Center NAS drive and other machines on my home network.

Sorry, but no Ideas what's causing your missing drive.

Good Luck!

[Just Plain Fred]

I have Acronis TI 2010.
My question to this community now is:
Has anyone used either TI 2010 or 2011 with 2 or more drives (SATA) and their bootable rescue CD
to successfully boot up and recover from their system image?

Dick,
Hello.... I also use TI 2010 v-7046 and have multiple HD's ...never had Acronis not see them ( Hitachi internal and Hp Pocket media drives). Question:
If you look at your "OS" using "disk manager" does it show all drives present (and healthy ) ? and also with letter assignments? I would start with a "chkdsk (your drive /r" and see whats up. Regards Fred
PS: what happens if you try to do a recovery from within windows?

[Dick-Y]

Just to answer your last question, Fred, before I try the other things mentioned -
I was able to use the W7 repair disk and test-recover using my W7 image. I had tried that right after I hit the Acronis snag.
Dick

[Dick-Y]

Roderunner:
I read through the postings you pointed at. Like Frits, my second drive is a Western Digital.
Maybe that's at the root of my problem.

Dick

[tfspry]

Hi Dick - I also use TI 2010 on a system with two physical internal SATA (multi-partition) along with multiple USB drives.

A few observations ...
From pic in Post #6 above, there is Maxtor and WDC hard drives.
The WDC has a location of "0" (zero), is that the "C" drive?
On my systems the "0" (zero) drive is the first that is seen by BIOS.

Can you tell which of the 2 drives Acronis is seeing in Recovery?
What drive did you make the image from?
What drive was the image made to?
Can the image be seen from Windows Explorer?
Was a TI 2010 "Verify" done on the image?

Good luck,
Tim

PS: To RG - I really like the Specs in your signature. Are there instructions somewhere on how to do that?