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  1. #1
    New Lounger
    Join Date
    Nov 2010
    Cary, NC USA
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    ]Some how my printer drivers disappeared. The installation files are on my computer, and the New Hardware Wizard correctly reports the name of each printer, but when I click Setting-->Printers all I see is "Add Printer". When I try to add a printer, I get this message: "The Print Spooler Service is not running."

    I ran the scannow.sfc utility to repair system files, hoping that the Print Spooler would reappear. It didn't. Device Manager tells me that the LPT port is "working correctly". I can't find any info on the Print Spooler, so I'm at a loss. I've been using these 2 printers without any problem for a long time. One is an older but very useful HP Photosmart, and the other is a newer Epson RX scanner/photo printer.

    On a different but related subject, I tried to restore an earlier configuration, which was yesterday. Sadly that didn't solve the problem. I was disconcerted to discover that that was the only restore point available, even though 2 days ago several restore points displayed. I couldn't go back to October, and only the Nov11 [slightly after midnight] restore point showed.

    I've learned a lot by reading through many posts, especially about the dreaded issues. So I'm very hopeful that someone can help me with this dilemma. Thanks

  2. #2
    Super Moderator CLiNT's Avatar
    Join Date
    Dec 2009
    California & Arizona
    Thanked 608 Times in 556 Posts
    First off, we'll start with the simplest and most obvious: Ensure the Print Spooler service is set to automatic in the services section.
    To get to services, copy and past to the run box: "services.msc".
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

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    Qmarq (2011-01-23)

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