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  1. #1
    Star Lounger
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    I started a couple of other threads that are now closed. I have started very few, so it is easy to find them. I run windows 7 64-bit version and Microsoft Office 2010. I previously noted that, when I opened Word, it would immediately give a message that it needed to close. However, If I first unplugged the Internet cable and then opened Word, Word would work properly (except that I can not edit the trust center settings). Word worked properly even after I plugged the Internet cable back in.

    I was assured by someone who replied that this had nothing to do with Word.

    Now I have another little tidbit. My router went belly up. It had been malfunctioning intermittently for some time and finally just quit. I replaced it with a different router. I made no changes to my computer or its software. Now, I can start Word without the need to unplug the Internet cable first. Do those who read this still say that Word is not calling home?

  2. #2
    Administrator
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    There are a couple of reasons that Word (& other Office applications) may access the Internet when started.

    1.) If you have your help configured to use Office online an internet connection is required.

    2.) A Word addin may check for updates.

    Joe
    Joe

  3. #3
    Star Lounger
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    Thanks to everyone who tried to help. The problem now seems to be solved. I allowed the Microsoft update feature to install what Microsoft called a "security" update and it fixed the problem. I can now edit the "trust center" settings, and I can now use Outlook. I understand that Microsoft has a history of hiding fixes for bugs that they do not want to acknowledge in security updates. At least they fix them. Thanks again.

    Jim AuBuchon

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