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Thread: Word 97 docs will not open
2010-11-18, 15:27 #1
- Join Date
- Jan 2010
- Tampa Fl USA
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Operating System: Windows Vista Home Premium (x64) Service Pack 1 (build 6001)
Install Language: English (United States)
I had to do a Recovery a few days ago, with the help of Staples. When I uinstalled the office 2007 Student Word, I have not been able to open my Microsoft Word documents. Installed is Mictrosoft Office 97 Professional Edition which I have used for eleven years now and it has worked on every operating system I have had, even this 64 bit vista until the Recovery was done.
Would anyone know how I may fix this? I have hundreds of Word 97 documents that I need to get to - letters to Senators, Congresswoman regarding my brothers Alzheimers condition, and other very important documents. I realize that Open Office is out there but would like to keep my Word 97, if possible. I can open a new document and save it but then it will not open and I get the following message:
Setup cannot access the required initialization fileC:\ProgramFiles(x86)Microsoft\Office\Office\S etup\AcmsSetupDocexe
I have uninstalled it and reinstalled it five times, but did no good.
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2010-11-18, 22:40 #2
- Join Date
- May 2002
- Canberra, Australian Capital Territory, Australia
- Thanked 426 Times in 352 Posts
Doing a System recovery can screw up all sorts of application settings. I suggest going to:
http://support.microsoft.com/kb/158658 (How to Completely Remove Microsoft Office 97)
http://support.microsoft.com/kb/928218 (How to manually uninstall the 2007 Office system)
and following the procedures outlined for both, before running an app like CCleaner (http://www.piriform.com/ccleaner/download) to remove any vestiges of these suites from the Windows Registry, etc.
You should then be able to reinstall Office 97 and get it working again.Cheers,
[MS MVP - Word]