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  1. #1
    New Lounger
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    Operating System: Windows Vista Home Premium (x64) Service Pack 1 (build 6001)
    Install Language: English (United States)
    -----------------------

    I had to do a Recovery a few days ago, with the help of Staples. When I uinstalled the office 2007 Student Word, I have not been able to open my Microsoft Word documents. Installed is Mictrosoft Office 97 Professional Edition which I have used for eleven years now and it has worked on every operating system I have had, even this 64 bit vista until the Recovery was done.

    Would anyone know how I may fix this? I have hundreds of Word 97 documents that I need to get to - letters to Senators, Congresswoman regarding my brother’s Alzheimer’s condition, and other very important documents. I realize that Open Office is out there but would like to keep my Word 97, if possible. I can open a new document and save it but then it will not open and I get the following message:

    Setup cannot access the required initialization file‘C:\ProgramFiles(x86)Microsoft\Office\Office\S etup\AcmsSetupDocexe’

    I have uninstalled it and reinstalled it five times, but did no good.


    Anna Ruth
    A wise man once said "Touch my mind and you get my Interest. Touch my heart and you get my Love. Touch my soul and you get Passion beyond your wildest dreams . Touch all three and you have a Lover beyond eternity."

  2. #2
    Super Moderator
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    Hi Anna,

    Doing a System recovery can screw up all sorts of application settings. I suggest going to:
    http://support.microsoft.com/kb/158658 (How to Completely Remove Microsoft Office 97)
    and:
    http://support.microsoft.com/kb/928218 (How to manually uninstall the 2007 Office system)
    and following the procedures outlined for both, before running an app like CCleaner (http://www.piriform.com/ccleaner/download) to remove any vestiges of these suites from the Windows Registry, etc.

    You should then be able to reinstall Office 97 and get it working again.
    Cheers,

    Paul Edstein
    [MS MVP - Word]

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