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  1. #1
    3 Star Lounger
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    I understand that certain new Microsoft products (Office, Windows) carry entitlement to one or more 'free' Support Incidents, in addition to the free support provided for Security and Update issues. Where can I find the policy on this type of support
    David P - The Truth Is In Redmond

  2. #2
    Administrator
    Join Date
    Mar 2001
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    St Louis, Missouri, USA
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    If you know of a specific SKU, then look at the product page at Microsoft.com. There may be an explanation there or links to a support page that contains the information. If this is a "deal" from a site selling Microsoft products you may have to search for it on the selling site.

    Joe
    Joe

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