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  1. #1
    Lounger
    Join Date
    Jun 2010
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    I have an HP Presario CQ45-120TX and have recently upgraded to Windows 7 Home Premium from Vista Home Premium. I did an "automatic" upgrade - formatted the C: drive, used the D:-restore drive to restore the software supplied on purchase and then did an in-place upgrade.

    I now get an error message on every Shut Down (not on Restart) that says "CL RC Engine3 Dummy Winidow: QPService.exe - Application Error" - yes, the spelling Winidow is how it appears. It stops the shutdown completely.

    Any clues / solutions as to what causes this and how to fix it.
    Thanks
    Brian

  2. #2
    Administrator
    Join Date
    Mar 2001
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    St Louis, Missouri, USA
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    QPservice is part of HP Quickplay. If you use Quickplay check the HP site to see if there is a version that says it is compatible with Windows 7. Otherwise, uninstall it.

    Joe
    Joe

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