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Thread: Outlook

  1. #1
    New Lounger
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    Outlook

    Help!!! I am unable to open JPG attachments in Outlook. Each time I click on the attachment my computer tries to open Netscape 6.0 which is not on my machine. Explorer is my default browser. <img src=/S/confused.gif border=0 alt=confused width=15 height=20>

  2. #2
    5 Star Lounger
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    Re: Outlook

    Hi Teresa
    This seems like a file association problem.
    Open Windows Explorer or My Computer and go to Tools | Folder Options, then select the File Types tab.
    Navigate to the entry for JPG files (you might need to look at/amend the JPEG entry as well). If this says Netscape, the entry is telling the system that, when you try and open a JPG file, it should use Netscape to display it. If you want it to use Internet Explorer, you will need to edit the JPG entry so it points to IE.
    How you do this varies between operating systems but it should be straightforward, because when you enter the change dialogue, you will be presented with a list of applications from which to choose.
    Hope this solves your problem.
    Cheers
    Silverback

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