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  1. #1
    New Lounger
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    I am running Win 7 Home Premium 64 bit OS. I have noticed that I have several errors showing in Event Viewer. These errors are Event ID 55 Reference NTFS. It goes on to say that the data is corrupt and to run Chkdsk. I have run chkdsk but the error still come. One odd thing is the Volume descriptor. It does not point to any hard drive I recognize, It is \\?\Volume{397da9d7-f4cc-11de-8b8f-806e6f6e6963}. The question mark bothers me. The computer runs fine except for these errors. Would this be reference to the recovery partition on the drive?

  2. #2
    Gold Lounger Roderunner's Avatar
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    Hi Terence, can you post an image of it. Use 'snipping tool' by typing it in start menu search box.
    O wad some Power the giftie gie us, to see oursels as ithers see us!

  3. #3
    New Lounger
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    I was having trouble with the snipping tool. The info is below.



    Log Name: System
    Source: Ntfs
    Date: 12/4/2010 9:59:43 AM
    Event ID: 55
    Task Category: (2)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Terry
    Description:
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \\?\Volume{397da9d7-f4cc-11de-8b8f-806e6f6e6963}.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Ntfs" />
    <EventID Qualifiers="49156">55</EventID>
    <Level>2</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-04T17:59:43.897436700Z" />
    <EventRecordID>98513</EventRecordID>
    <Channel>System</Channel>
    <Computer>Terry</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>\\?\Volume{397da9d7-f4cc-11de-8b8f-806e6f6e6963}</Data>
    <Binary>0D000C000200380002000000370004C00000000002 0100C000000000000000000000000000000000BB0017000300 000000000300</Binary>
    </EventData>
    </Event>

  4. #4
    Super Moderator CLiNT's Avatar
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    In device manager, go to your disk drive(s) and select properties. In the details pane under property, select "driver key" or "removal relation".
    The string of letters and numbers from either may correspond to your drive(s) volume and possibly the drive affected by the event error.

    I would recommend identifying the drive (if you have more than one drive) and running a thorough checkdisk with the "R" switch enabled. Do this from the
    Windows 7 bootable DVD or created Windows 7 bootable restore disk from the command prompt.

    devmgmt.msc
    chkdsk x: /R
    x=your drive letter

    chkdsk [drive letter]: [switches]

    Switches:
    /F - Fixes errors on the disk. The disk must be locked. If chkdsk cannot lock the drive, a message appears that asks you if you want to check the drive the next time you restart the computer. For example, on the C: drive.
    /V - Displays the name of each file in every directory as the disk is checked.
    /R - Locates bad sectors and recovers readable information. The disk must be locked. /r includes the functionality of /f, with the additional analysis of physical disk errors.
    /L:[size in KB] - Can only be used with a NTFS disk. Changes the chkdsk log file size to the number size in KB you type. If you omit the size parameter, typing /L by itself will display the current chkdsk log file size. For example, to have the default 65536 KB log file for the C: drive, you would type: chkdsk C: /F /L:65536
    /X - Forces the volume to dismount first, if necessary. All open handles to the drive are invalidated. /x also includes the functionality of /f.
    /I - Can only be used with a NTFS disk. Performs a less vigorous check of index entries, which reduces the amount of time required to run chkdsk.
    /C - Can only be used with a NTFS disk. Does not check cycles within the folder structure, which reduces the amount of time required to run chkdsk.
    /B - Can only be used with a NTFS disk. Clears the list of bad clusters on the volume and rescans all allocated and free clusters for errors. /b includes the functionality of /r. Use this parameter after imaging a volume to a new hard disk drive.
    chkdsk /?
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

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  5. #5
    New Lounger
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    I have looked under Properties as you suggest but nothing matches the identifier that I have in the error message. I have ran chkdsk as you suggested and it found no errors.

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