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Thread: Install Updates

  1. #1
    New Lounger
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    I'm trying to install the Security Update for Microsoft Works 9 (KB2431831) but every time I try, after approximately 60% complete it flashes a message asking me to insert the Works 9 disk. My Dell came with Works 9 already installed and I don't have a disk.



    Is there any way I can install this important update?

  2. #2
    Administrator
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    You can try downloading the patch from Security update for Microsoft Works 9. Save it to your hard drive. Then double click the saved file to install.

    North American customers can also obtain instant access to unlimited no-charge
    email support or to unlimited individual chat support by visiting the following
    Microsoft website: http://support.micro...aspx?&prid=7552
    Joe
    Joe

  3. #3
    New Lounger
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    No luck with either solution. Trying to download from the MS Works site does the same as Windows Updates, it requests the Works 9 disk. The MS support site you referred me to is down. Any other suggestions?.

  4. #4
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    From Consumer Security Support Center:

    Support Phone Number:
    • 866-727-2338


    Hours of Operation:
    • 24 hours a day, 7 days a week

    Joe
    Joe

  5. #5
    New Lounger
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    Wow..its really good work to provide the useful stuff here. It really makes use in my efforts to come out.

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