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  1. #1
    New Lounger
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    Recommend free print-queue clearing software?

    I downloaded a free program that cleared stubborn print queues with a click on the icon. It was probably recommended either by Windows Secrets, PCWorld, or ZDnet, since those are my usual sources. Foolishly I deleted it because it was solving a problem I didn't have, but now I have a friend who does have repeated problems with stuck printer queues and I can't find the software. Does anyone know what it might be? Thanks.

  2. #2
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    Have you tried deleting the contents of the Spooler folder? Look in C:\WINDOWS\system32\spool\PRINTERS.
    If you can't delete the files, stop the Print Spooler service from Control Panel > Admin Tools > Services, then delete. Don't forget to re-start the Spooler service.

    cheers, Paul

  3. #3
    Super Moderator CLiNT's Avatar
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    A few sites detailing batchfile creation possibilities:
    Deleting A Print Job On My Printer That Won'T Delete
    How to Clear the Print Buffer
    Thread: Clear Printer Spooler Queue
    Cancel A Stubborn Print Job

    Creating a batchfile is probably your best bet.


    @echo off
    echo Stopping print spooler.
    echo.
    net stop spooler
    echo Cancel all print jobs.
    echo.
    FOR %%A IN (%systemroot%\ system32\ spool\ printers\ \ *.*) DO DEL %%A
    echo Starting print spooler.
    echo.
    net start spooler
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  4. #4
    New Lounger
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    Thanks. I cleared the print queue jobs using the C:\ Windows path after stoping the print spooler service. That worked fine, but it is not necessarily the kind of simple solution I like to give to newbies. The software I was looking for presumably did the same thing, but with a click on a desktop icon. Since I can't seem to find it, maybe it no longer is available.

  5. #5
    Super Moderator RetiredGeek's Avatar
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    Quote Originally Posted by anntms View Post
    Thanks. I cleared the print queue jobs using the C:\ Windows path after stoping the print spooler service. That worked fine, but it is not necessarily the kind of simple solution I like to give to newbies. The software I was looking for presumably did the same thing, but with a click on a desktop icon. Since I can't seem to find it, maybe it no longer is available.
    Anntms,

    Just create the batch file per Clint's post then create a shortcut on the desktop to reference it. Then all the user has to do is double click.
    May the Forces of good computing be with you!

    RG

    PowerShell & VBA Rule!

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  6. #6
    New Lounger
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    Thanks. I'll give it a go.

  7. #7
    Super Moderator CLiNT's Avatar
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    Unless you can remember the exact name of the app you used, you will have to make due with the batchfile.
    You could make copies for those that are in need of similar capability. (newbies)
    DRIVE IMAGING
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  8. #8
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    If your spooler does not shut down that batch file will not delete all the files, and the spooler may not start up again. You need a little error / control built in.

    Code:
    @echo off
    setlocal
    echo Stopping print spooler.
    echo.
    set _spooler=NUL
    net stop spooler /y
    
    FOR /f "tokens=4" %%x IN ('sc query spooler') DO IF %%x==RUNNING set _spooler=RUNNING
    if %_spooler%==STOPPED goto CleanUp
    
    echo.
    echo The print spooler has not stopped. Please report this error
    goto :eof
    
    :CleanUp
    FOR %%A IN (%systemroot%\system32\spool\printers\*.*) DO DEL %%A
    
    echo.
    echo Starting print spooler.
    echo.
    net start spooler
    
    set _spooler=NUL
    FOR /f "tokens=4" %%x IN ('sc query spooler') DO IF %%x==RUNNING set _spooler=RUNNING
    if %_spooler%==NUL goto :eof
    
    echo.
    echo The print spooler has not re-started. Please report this error
    You also need to force the spooler to stop any dependent services, like fax, so I added the "/y" to the stop command.

    cheers, Paul

  9. #9
    New Lounger
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    I have one that works quite well called:

    Stalled printer Repair.

    The installation file is called stalled printer.exe.

    Unfortunately not permitted to upload and send to you but Google it and you should find it.

    Regards

    Selwyn Mendelsohn

  10. The Following User Says Thank You to Selwyn For This Useful Post:

    PeterDr (2011-02-11)

  11. #10
    New Lounger
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    Here's the link for "Stalled Printer Repair" I've used it successfully, and often.

    http://www.fantasticfreeware.com/ind...rinter-repair/


    JR

  12. The Following 2 Users Say Thank You to jr213 For This Useful Post:

    aczer (2011-09-07),PeterDr (2011-02-11)

  13. #11
    New Lounger
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    Yes. Ditto jr213's comment. You can really scamper around a lot of junky places on the Net should you just Google it. FantasticFreeware is the Home Site of the program.

    It is very easy to use. Just be aware that when you Click on "Purge Print Jobs" it will clear out the whole shebang -- just the particulr job that is blocking the queue. All the rest of the print jobs in the line-up also vanish. But it doe warn you itself, so you will not be surprised.

    Peter
    Cheers,

    Peter

  14. #12
    New Lounger
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    I spent months fighting an HP printer, finally read an article in PCWORLD Finally there was a solution to my problem. StalledPrinterRepair.zip. see http://www.pcworld.com/downloads/fil...scription.html for the link and review. It worked as advertised.
    Stan

  15. #13
    Star Lounger Erniek's Avatar
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    Is this the program you were looking for? Never tried it so do not know what it is like to work with

    http://download.cnet.com/Print-Queue...-10967053.html
    Ernie
    ErnieK

  16. #14
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    Maybe have a look at: "Duplicate Cleaner 2.1"? (Freeware by Digital Volcano) It includes searching sub-folders (or not) and can be configured to your needs. It certainly fits my needs.

  17. #15
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    What is it about first posts and dodgy, off topic software recommendations? Run for your lives!

    cheers, Paul

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