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  1. #1
    Star Lounger
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    Printers on network W7 and XP

    I'll try to explain it as short as possible. I have a Windows XP (32 bit/SP3) desktop to which I have to printers connected, a HP deskjet 840c and a Canon PIXMA 610. They both work fine. I recently purchased a HP laptop with W 7 (64 bit) There is a second laptop with W 7 (32 bit). The network is based on a Belkin wireless router for the two laptops while the desktop is wired through the router. Printing from the W 7 32 bit is no problem at all neither was the installation.

    I am trying to connect my W 7 64 bit laptop to the printers but I cannot get it to work. I check everything what is required. Even when I do a "add printer" the laptop sees the two printers but then tells my that it cannot connect to either of them. It asks for an .inf file as the installation set-up but there is none. I googled on the net for a solution but there is none to find. I suppose it has something to do with the XP 32 bit and the W 7 64 bit operaing system, though I found out that both printers are compatible with W 7 64 bit OS.

    I wonder whether anyone here has a solution or can explain this odd behavior.

  2. #2
    Administrator
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    It's a driver problem

    You have a drivers problem. You will need to install a 64 bit driver for your printer in your Windows 7 PC. It can be done this way:

    On the Windows 7 machine do the following

    1. On Devices and Settings, click add a printer and choose Add a local printer.

    2. Choose Create a New port - Choose a Local port

    3. Enter \\XPMACHINENAME\SHAREDPRINTERNAME as the Local port

    This should force Windows 7 to load a driver and you should be able to print on the XP machine.


    HTH

    Regards

    Rui

  3. #3
    Star Lounger
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    Thank you ruirib, it works and you saved my day. I appreciate this.

  4. #4
    Administrator
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    Glad to know it worked .

    Regards

    Rui

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