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  1. #1
    Lounger
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    Unable to open any email attachments

    Hi all, thanks for being here for us all.

    Unfortunately I am unable to open any attachments in Outlook 2003. Something must have changed on my system because I used to be able to open them?

    'The system cannot find the file specified' is the error flag.

    However it does appear to make a directory on my C: drive called c:\olk24 and puts the said attachment into this dir.

    Any help on this one guys....ta very much..

    Steve - Southampton UK

  2. #2
    3 Star Lounger HeyJude's Avatar
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    Do you by any chance have Office 2007 compatibility Pack installed as well?
    Take a sad song and make it better

  3. #3
    Lounger
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    Hi HeyJude

    yes I do have it installed.

    Do you think this is the problem?

    Steve

  4. #4
    3 Star Lounger HeyJude's Avatar
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    It is a distinct possibility from what I've Googled.

    "Solution:

    • Open Windows Explorer/My Computer
    • Go to Tools, then Folder Options
    • Click on the File Types tab
    • Scroll down to the file type you are having issues with (ex: .xlsx or .docx)
    • Click Change
    • Choose the regular program to open the attachment-- in other words, you want Excel to open a .xlsx, or Word to open .docx, etc. DO NOT CHOOSE THE COMPATIBILITY PACK PROGRAM.
    • Click OK"

    See if that helps or not.

    http://greenjelloland.blogspot.com/2...hments-in.html
    Take a sad song and make it better

  5. #5
    3 Star Lounger HeyJude's Avatar
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    Take a sad song and make it better

  6. #6
    Lounger
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    Hi again HeyJude...

    ta for the advice, when I get back to the office in the morning I will try it, and get back to you with the results..

    thanks once again

    Steve - Southampton UK

  7. #7
    Lounger
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    Hi again HeyJude,

    I took your advice and checked out: http://www.office-outlook.com/outloo....php/m/243147/ and sorted this one from the registry, using the details from - kta_office

    Once again thanks very much for you help

    ta Steve - Southampton UK

  8. #8
    3 Star Lounger HeyJude's Avatar
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    You're very welcome :-)
    Take a sad song and make it better

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