Results 1 to 8 of 8
  1. #1
    Lounger
    Join Date
    Oct 2008
    Location
    Southampton, Hampshire, United Kingdom
    Posts
    39
    Thanks
    7
    Thanked 0 Times in 0 Posts

    Unable to open any email attachments

    Hi all, thanks for being here for us all.

    Unfortunately I am unable to open any attachments in Outlook 2003. Something must have changed on my system because I used to be able to open them?

    'The system cannot find the file specified' is the error flag.

    However it does appear to make a directory on my C: drive called c:\olk24 and puts the said attachment into this dir.

    Any help on this one guys....ta very much..

    Steve - Southampton UK

  2. Subscribe to our Windows Secrets Newsletter - It's Free!

    Get our unique weekly Newsletter with tips and techniques, how to's and critical updates on Windows 7, Windows 8, Windows XP, Firefox, Internet Explorer, Google, etc. Join our 480,000 subscribers!

    Excel 2013: The Missing Manual

    + Get this BONUS — free!

    Get the most of Excel! Learn about new features, basics of creating a new spreadsheet and using the infamous Ribbon in the first chapter of Excel 2013: The Missing Manual - Subscribe and download Chapter 1 for free!

  3. #2
    3 Star Lounger HeyJude's Avatar
    Join Date
    Dec 2009
    Location
    Ohio, USA
    Posts
    332
    Thanks
    2
    Thanked 2 Times in 2 Posts
    Do you by any chance have Office 2007 compatibility Pack installed as well?
    Take a sad song and make it better

  4. #3
    Lounger
    Join Date
    Oct 2008
    Location
    Southampton, Hampshire, United Kingdom
    Posts
    39
    Thanks
    7
    Thanked 0 Times in 0 Posts
    Hi HeyJude

    yes I do have it installed.

    Do you think this is the problem?

    Steve

  5. #4
    3 Star Lounger HeyJude's Avatar
    Join Date
    Dec 2009
    Location
    Ohio, USA
    Posts
    332
    Thanks
    2
    Thanked 2 Times in 2 Posts
    It is a distinct possibility from what I've Googled.

    "Solution:

    • Open Windows Explorer/My Computer
    • Go to Tools, then Folder Options
    • Click on the File Types tab
    • Scroll down to the file type you are having issues with (ex: .xlsx or .docx)
    • Click Change
    • Choose the regular program to open the attachment-- in other words, you want Excel to open a .xlsx, or Word to open .docx, etc. DO NOT CHOOSE THE COMPATIBILITY PACK PROGRAM.
    • Click OK"

    See if that helps or not.

    http://greenjelloland.blogspot.com/2...hments-in.html
    Take a sad song and make it better

  6. #5
    3 Star Lounger HeyJude's Avatar
    Join Date
    Dec 2009
    Location
    Ohio, USA
    Posts
    332
    Thanks
    2
    Thanked 2 Times in 2 Posts
    Take a sad song and make it better

  7. #6
    Lounger
    Join Date
    Oct 2008
    Location
    Southampton, Hampshire, United Kingdom
    Posts
    39
    Thanks
    7
    Thanked 0 Times in 0 Posts
    Hi again HeyJude...

    ta for the advice, when I get back to the office in the morning I will try it, and get back to you with the results..

    thanks once again

    Steve - Southampton UK

  8. #7
    Lounger
    Join Date
    Oct 2008
    Location
    Southampton, Hampshire, United Kingdom
    Posts
    39
    Thanks
    7
    Thanked 0 Times in 0 Posts
    Hi again HeyJude,

    I took your advice and checked out: http://www.office-outlook.com/outloo....php/m/243147/ and sorted this one from the registry, using the details from - kta_office

    Once again thanks very much for you help

    ta Steve - Southampton UK

  9. #8
    3 Star Lounger HeyJude's Avatar
    Join Date
    Dec 2009
    Location
    Ohio, USA
    Posts
    332
    Thanks
    2
    Thanked 2 Times in 2 Posts
    You're very welcome :-)
    Take a sad song and make it better

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •