Standalone workstation w/ XP Pro 32 bit & SP3
User accounts are CMK (as administrator) and Guest (disabled)
Original installation with no password, but created one during the trial of Backup & Recovery (B&R) to try to appease it.

Problem: B&R requests authentication (use and password) when selecting the SCSI tape drive.

Attempted resolution: Have tried every combination of CMK or ADMINISTRATOR and the password (or just blank) I created to no avail. Have tried Acronis tech support, but after almost a week after my request for support, all I have received is a reply saying I have to have administrative rights.

Question: Does anyone know where B&R looks to get the values it thinks are the valid user name and password? DO I need to create a new user ADMINISTRATOR?

Thanks in advance.
Craig