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  1. #1
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    WS Newsletter - paid but getting free

    I'm having difficulty in resolving a subscription issue.
    I have not received a response to any messages I have sent to the "Contact Us" link.

    Is there a board in the Lounge that I can use to help me with this problem?

    Thanks,
    mulangi

  2. #2
    Super Moderator CLiNT's Avatar
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    More specific information required


    Are we talking about subscription issues related to thread post responses?
    (getting email notifications of new posts in various threads)

    If so, we can move this to the "Lounge Matters" section.

  3. #3
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    Hi CLiNT,
    Thank you for your very prompt response.

    My question concerns the receipt of the paid version of the newsletter.
    I paid my subs in October 2010 (which I thought would be valid for 12 months)
    But I'm only receiving the free version of the newsletter.
    -m-

  4. #4
    Super Moderator CLiNT's Avatar
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    I will move this thread to the "Lounge Matters" section.

  5. The Following User Says Thank You to CLiNT For This Useful Post:

    mulangi (2011-02-10)

  6. #5
    New Lounger
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    Hi CLiNT,
    Thank you for your very prompt response.

    My question concerns the receipt of the paid version of the newsletter.
    I paid my subs in October 2010 (which I thought would be valid for 12 months)
    But I'm only receiving the free version of the newsletter.
    -m-

  7. #6
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    Many thanks,
    -m-

  8. #7
    Super Moderator jscher2000's Avatar
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    I renamed the thread to give more information about the problem, but you can improve it if you like by editing your original post.

  9. #8
    New Lounger
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    Hi jscher2000,

    I renewed my subscription to the Windows Secrets Newsletter in October 2010.
    I thought that subscription would be valid for 12 months.
    However, in February I received only the free version with the information that my subscription had expired.

    I've send four messages to the "Contact Us" link but I've not received an acknowledgement or a reply.
    I've resorted to posting to the Lounge in the hope of a resolution to this issue.
    Thanks
    -m-

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