I have just got a new pc with windows 7 home premium. i loaded the drivers for my hp allinone c3180 printer. this went well and i was able to print a test page but can't print from office or any windows programs. the print job gets stuck in the printer queue and reports an error(nothing more specific). i have tried the hp and windows printer diagnostic tools which both state everything is working properly. i have stopped and restarted the printer spool ,deleted and reloaded the drivers ,tried the inbuilt windows drivers --all to no avail. Can some kind person please help.(i am a relative novice)?