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Thread: System Tool

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    System Tool

    Has anyone got hit with System Tool malware? This is one that starts running and tells you that you have all these viruses on your computer. Usually when they come in you can cancel out and go on, but this one didn't. I have Zone Alarm, and ran a scan, didn't find it, went online and ran three different scans to finally get rid of it. It changed the desktop and really messed things up. I was able to get things back to normal, but this one was tough. I haven't heard anything about this particular one and I don't know what it rode in on or why Zone Alarm missed it.

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    Super Moderator Deadeye81's Avatar
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    Quote Originally Posted by oldgeezer75 View Post
    Usually when they come in you can cancel out and go on, but this one didn't. I have Zone Alarm, and ran a scan, didn't find it, went online and ran .
    Hi oldgeezer75,

    What exactly do you mean by "Usually when they come in you can cancel out and go on"? Are you referring to clicking on cancel or the red close button on the popup?

    I've not heard of this particular version, but the best way to get rid of them is to avoid clicking anywhere in the popup or on the browser page, but rather right click the Taskbar and select Task Manager. Then right click on the browser executable (i.e. iexplore.exe) on the Processes page to select End process. This will shut down the affected browser and anything that has appeared within it.

    Normally, when clicking anything on the popup or trying to close it within the browser will cause infection.

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    Malwarebytes antimalware will get you rid of this, if it installs. Booting into Safe Mode with networking will prevent the malware from loading and you can download and run malwarebytes.

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    System Tool

    I didn't click on anything directly in that app. Task Manager wouldn't open either and I did a forced shutdown but on restart it was still there. So that is when I started running anti-virus programs until I found one that worked. I will remember Malwarebytes app.
    Thanks for the info from both of you.

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    Malwarebytes is a good app to keep at hand, even running it once a week, just to add an additional security layer. It's light, unobtrusive and quite effective removing malware.

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    This kind of junk is scareware. Malwarebytes should remove it. If it doesn't just do a search for removal results. Like this: http://www.google.com/search?q=Syste...ox&ie=&oe=&rlz=

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    Thanks for the comments. I have downloaded the Malwarebytes program and will remember to run it often.

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    Malwarebytes is the kind of program worth paying for. It costs $25USD for a lifetime subscription. The Pro version offers automatic updates and scans, to keep the system clean without trying to remember whether you updated it lately.

    Disclaimer: I am a reseller (and tech support company owner) but am not trying to sell you a license. I do suggest you look at their website/forums and consider a small purchase (from their web site directly) to keep your system running better. I think it is better to keep the baddies out of your machine to begin with, rather than reacting afterwards.

    Randy

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    If you still have unexplained issues with the system I would recommend you visit the forums as has been suggested already and ask for help there. There may be other malware at work, fingers crossed there is not.

    http://forums.malwarebytes.org/index.php?showforum=7

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    System Tool has hit big time in the UK. I have been run off my feet since last Sunday coping with panicking people who have found all their normal systems locked. You are unable to run Explorer or Task Manager, unable to load web pages or download, cmd, msconfig etc also fail to open.A lot of mainstream anti-virus programs were disabled too.
    In most cases opening in safe mode and returning to an earlier - before last Sunday - system restore point works fine.
    It is contracted from undisclosed compromised click advertising on the net. A lot of folk say it was from facebook.
    Last edited by Radio Wales; 2011-03-06 at 00:10. Reason: Typos

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    Silver Lounger Banyarola's Avatar
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    Well, I posted an image of the pop-up in another thread and I only get the popup on this one newspaper that I read everyday on-line.

    Now I get it showing as an AVG alert. I don't use AVG.

    Besides, I always exit them using Task Manager..
    "If You Are Reading This In English, Thank A VET"

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    Quote Originally Posted by ruirib View Post
    Malwarebytes is a good app to keep at hand, even running it once a week, just to add an additional security layer. It's light, unobtrusive and quite effective removing malware.
    rui, et-al,
    Hello... You can Purchase "Malwarebytes PRO" and then it will always run in the background, and then you don't have to worry about running "scans" Regards Fred
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    Last edited by jscher2000; 2011-03-06 at 16:28. Reason: Closed the [quote][/quote] tag.
    PlainFred

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    Silver Lounger Banyarola's Avatar
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    Well Fred, I have been thinking of buying it for the very reason you say.
    It's only 25.00... Not a bad price to pay for constant protection....

    I'm wondering how it will co-exist with Microsoft Security Essentials though...
    "If You Are Reading This In English, Thank A VET"

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    Quote Originally Posted by Banyarola View Post
    Well Fred, I have been thinking of buying it for the very reason you say.
    It's only 25.00... Not a bad price to pay for constant protection....

    I'm wondering how it will co-exist with Microsoft Security Essentials though...
    Banyarola,
    Hello... As i use only Norton Internet Security 2011 and Malwarebytes PRO ( no MSE or any MS updates or patches) ...The only thing i can say is that this "combo " works Regards Fred
    Last edited by jscher2000; 2011-03-06 at 16:28. Reason: Added [quote][/quote] tags to make clear which part was quoted.
    PlainFred

    None are so hopelessly enslaved as those who falsely believe they are free (J. W. Von Goethe)

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    I'm glad that my advice on this same thread back on 26 February is the same as Fred's advice today.

    Malwarebytes.Org has a special place in their forum with instructions on how to take care of possible interference with other anti-malware programs, including MSE. Please look at: http://forums.malwarebytes.org/index...howtopic=10138 and you will see a list of special instructions regarding some of the AV programs out there, including Microsoft System Essentials (Section I).

    Randy

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