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  1. #1
    New Lounger
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    Access blocked to HP EWS embedded in printer

    Windows VISTA SP2 64-bit, completeley up to date.

    Most recently I did two things.

    A) Swapped out a WRT54G for a NETGEAR N300 router
    B) Uninstalled ISP flavor of McAfee, used the McAfee clean tool, and installed McAfee 2011 Total Security

    I have an HP J6480, with an EWS (Embedded Web Server)

    Another PC in the home, running VISTA SP1, 31-bit and the ISP flavor of Mcaffe, can access the server fine.
    Another PC (my work PC) running XP SP3 with McAfee corporate security, can acces the server fine.
    Also, this PC acess it fine before I reloaded McAfee and changed out the router.

    However, my main PC, VISTA 64Bit, CANNOT access the web server. The web server is accessed via a fixed IP address. I have tried it in CHROME and IE8. Both get the same results.

    The page does start to load, as you see the header in the browser change. However it hangs after that.

    I looked at the source on the page:

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
    <head>
    <title>HP Officejet J6400 series</title>
    </head>

    <body onLoad="window.top.location.href='./index.htm?cat=info&page=printerInfo'">
    <!-- masthead -->
    </body>
    </html>

    That seem to align with what I am seeing:
    The bottom of the browser shows
    Waiting for http://192.168.1.150/index.htm?cat=i...ge=printerInfo

    I am thinking it is McAfee blocking access somehow, but I cannot see how...

    Any ideas??

    Thanks....

    If there is a better forum to post to, let me know!!

  2. #2
    Super Moderator jscher2000's Avatar
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    If McAfee installed a toolbar or other add-in to the browser, check its settings to see whether it blocks pop-ups or redirects. Try re-enabling those and see whether it helps.

  3. #3
    New Lounger
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    Replaced newer NETGEAR router with old faithful WRT54G, and all is well now!

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