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  1. #1
    iNET Interactive
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    Some installation woes with Windows 7 SP1




    BEST PRACTICES

    Some installation woes with Windows 7 SP1


    By Susan Bradley

    Windows 7 Service Pack 1 is out. But does that mean you need to install it? For those who just bought a brand-new PC, install it.

    For those who are running an existing Windows 7? You'll need it, just not for several months.

    The full text of this column is posted at WindowsSecrets.com/2011/03/03/08 (paid content, opens in a new window/tab).

    Columnists typically cannot reply to comments here, but do incorporate the best tips into future columns.

  2. #2
    New Lounger
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    Angry Windows 7 SP1 Disaster

    A word of warning. Don't install it if you have a lot of language
    packs installed. I had many installed and the SP1 (Win 7 64 Ultimate)
    trashed my HD.
    I couldn't safe boot, nor could I do a restore when booting form the
    installation DVD. Some people reported that safe boot loaded if one
    waited 10 to 15 min. Well I tried a few times waitnig up to an hour
    for safe boot, without success. I found the offending file
    (pending.xml). I booted to DOS from my installation DVD, and could
    apply the recommended edit, but the DOS interface would not let me
    save to that folder. I booted using a live Linux disk, but still
    could not apply the patch.
    As others found, the failed SP1 installation either blocked System
    Restore or had dealeted the restore points. (Acessed by booting from
    the installation DVD)
    A command line starting with DSIM was supposed to help, but didn't on
    my PC.
    I spent 20 hours apply the many suggested fixes, none of which worked
    for me. I am now gradually restoring everything, after a reformat.
    I recently added a new MOBO, cpu and memory, and my last image was
    before I did the hardware upgrade. :-( &^%%^%&*(&^!!!!!!
    The problem is widespread. Google C000009A

  3. #3
    Plutonium Lounger Medico's Avatar
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    Doug, This is the biggest reason why a complete backup is highly recommended before applying any service pack. I originally installed from a site that had the SP before the official release. I decided to then go back and download the entire file directly from MS. I used the Image I created just prior to installing SP1 originally. It took less than 10 minutes to be back where I started. How could it have been easier.

    Installing a service pack does indeed wipe out old System Restore points since the restore points would no longer be appropriate.

    I also highly recommend shuting down whatever AV/AM app you have running prior to installing SP1. It does appear that many of the installation woes are due to AV interference with the installation.
    Last edited by Medico; 2011-03-03 at 07:21.
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  4. #4
    New Lounger
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    Anyone using WSUS to deploy SP1, be aware that Microsoft usually takes a few extra weeks to repackage major updates like SPs for WSUS. From postings on Technet, estimates range from the next Patch Tuesday (3/8) to the end of March for availability of SP1 on WSUS. Microsoft erroneously posted that SP1 would be available immediately on the Windows Update Catalog. It's not. You can either deploy it manually or wait. I'm waiting.

  5. #5
    3 Star Lounger JC Zorkoff's Avatar
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    In the article, Susan Bradley mentioned installing KB2502285 before installing Win 7 SP1.

    I went to that page at Microsoft and it did not show a download button for my system. Also, Windows Update did not show that update as available.

    I am running Windows 7 Pro x64.

    Does anyone know if KB2502285 is only for x86 (32 bit) systems?

    BTW: SP1 is shown as Important and available on WSUS as of Feb 28, but it is *not* checked for download.

  6. #6
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    The KB article, "0x0000007F" Stop error after you install Windows 7 Service Pack 1 in Windows 7, only shows files for x86 versions of Windows 7 (i.e 32-bit).

    Joe

  7. #7
    New Lounger
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    Regarding prepping before installing a service pack I like to:

    Run disk cleanup and also delete restore points since that happens anyway
    Run Ccleaner to delete the stuff that Disk Cleanup misses (you'd be surprised)
    Run the startup manager of choice (I like Winpatrol) and disable all unnecessary auto-starting apps.
    Run an anti-malware scan with MBAM or SuperAntiSpyware.
    Run Windows Update and make sure all "Important" updates other than the service pack are installed.
    Reboot, disable antivirus auto-protect (or even better temporarily uninstall the AV)

    Now install the service pack from Windows Update.

    All of the above doesn't take long. The bottom line though is having a current image to fall back on.

  8. #8
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    Quote Originally Posted by Victek View Post
    Regarding prepping before installing a service pack I like to:

    Run disk cleanup and also delete restore points since that happens anyway
    Run Ccleaner to delete the stuff that Disk Cleanup misses (you'd be surprised)
    Run the startup manager of choice (I like Winpatrol) and disable all unnecessary auto-starting apps.
    Run an anti-malware scan with MBAM or SuperAntiSpyware.
    Run Windows Update and make sure all "Important" updates other than the service pack are installed.
    Reboot, disable antivirus auto-protect (or even better temporarily uninstall the AV)

    Now install the service pack from Windows Update.

    All of the above doesn't take long. The bottom line though is having a current image to fall back on.
    You should add "Run a full image backup of the system".

    Joe

  9. #9
    New Lounger
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    I have installed Win 7 SP1 on four computers (a desktop and 3 laptops) three of which are x64 and one x86 and have had no issues on any of them. The installation went went slick as a whistle on all machines.

  10. #10
    New Lounger
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    I notice that no-one has yet commented on the fact that Service Pack 1 for Windows 7 includes KB971033 - the Windows Activation Technologies update - an update that was previuosly offered as an 'optional' update which people could pass up on installing. In Service Pack 1, its installation is silent, automatic and irreversible.

    I am not by any means advocating software piracy, but Microsoft should not offer or include updates of that type by 'stealth'. Who could forget the misery inflicted on countless legitimate users of Vista by similar WGA updates which wrongfully illegitimized their systems and which necessitated for them extreme measures, sometimes lasting for weeks, to get activated again, a problem still going on by all accounts. Based on that experience, I was not prepared to install KB971033 when first offered, even though my system is legitimate, and am danged if I will allow it in SP1. I wish there were a way to manually update SP1 so that updates and hotfixes which were previously not accepted could be bypassed. Besides KB971033, there are a number of inclusions in SP1 which are problematic.

  11. #11
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    Quote Originally Posted by Brian De B View Post
    I notice that no-one has yet commented on the fact that Service Pack 1 for Windows 7 includes KB971033 - the Windows Activation Technologies update - an update that was previuosly offered as an 'optional' update which people could pass up on installing. In Service Pack 1, its installation is silent, automatic and irreversible.

    I am not by any means advocating software piracy, but Microsoft should not offer or include updates of that type by 'stealth'. Who could forget the misery inflicted on countless legitimate users of Vista by similar WGA updates which wrongfully illegitimized their systems and which necessitated for them extreme measures, sometimes lasting for weeks, to get activated again, a problem still going on by all accounts. Based on that experience, I was not prepared to install KB971033 when first offered, even though my system is legitimate, and am danged if I will allow it in SP1. I wish there were a way to manually update SP1 so that updates and hotfixes which were previously not accepted could be bypassed. Besides KB971033, there are a number of inclusions in SP1 which are problematic.
    The update is not hidden. If you download the "Hotfixes & Security updates included in SP1" spreadsheet from Windows 7 SP1 documentation it is included in the list. As is the following statement:









    "Windows 7 and Windows Server 2008 R2 Service Pack 1 includes all
    previously released updates for Windows 7 and Windows Server 2008 R2. Many of
    these updates are available to the public on the Microsoft Download Center
    and Windows Update, while others are only available to specific customers or
    partners. It is standard practice to
    include all of these updates in a Service Pack and as such they are included
    in Windows 7 and Windows Server 2008 R2 Service Pack 1.



    This document contains a list of these updates with links to their
    descriptive webpage on http://support.microsoft.com. There are other updates in Windows 7 and
    Windows Server 2008 R2 Service Pack 1 which have not been released as updates
    and therefore are not presented in this list."



    It does not appear that Microsoft is attempting to hide any publicly released patch.

    BTW, you do not have anyway of preventing any individual patch from being installed if you install SP-1. It is all or nothing.

    Joe

  12. #12
    New Lounger
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    Quote Originally Posted by JC Zorkoff View Post
    In the article, Susan Bradley mentioned installing KB2502285 before installing Win 7 SP1.

    I went to that page at Microsoft and it did not show a download button for my system. Also, Windows Update did not show that update as available.

    I am running Windows 7 Pro x64.

    Does anyone know if KB2502285 is only for x86 (32 bit) systems?

    BTW: SP1 is shown as Important and available on WSUS as of Feb 28, but it is *not* checked for download.

    This is sad. I think that since I am reading the paid portion of Windows Secrets, I shouldn't have to hunt and search to learn that a patch being touted as important doesn't apply to 64-bit systems. I spent an hour reading the MS pages and searching through my installed and yet to be installed patches before heading to the lounge to get a comrads mention that it is possibly only applicable to x86 systems.

    Another thing I would like to see in Windows Secrets is a table that focuses on the latest recommendations as to whether a patch should be installed or whether to hold off. I now have well over a dozen patches "on hold" (including SP1) pending some mention in WS that it is OK to proceed. It seems that I see mention to "hold off a week or so" and it never gets revisited.

    It is my opinion that the type of information I am refering to above is that for which I am paying. Why is it not forthcoming?

    ken

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  14. #13
    Super Moderator CLiNT's Avatar
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    So in other words you want to pay someone else to accept the reponsiblity for checking out Microsoft patches for you and to giving you the OK before installing them.

    This is not going to happen. It is not the mandate or responsibility of the Windows Secrets newsletter nor do I believe it will ever be.
    You got the very best advice that you are ever gonna get: Wait a few months before installing as more information comes out regarding the effects on various system software environments.

    *Learn how to perform drive imaging and restoration.
    *Start taking responsibility for your own system.

  15. #14
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    But it's not all bad!

    For whatever it's worth, I installed SP1 without a very good reason, but got an unexpected benefit.


    I did have a few failures in downloading from Windows Update. It seemed to want to fail at about 19% complete. I just kept trying and it eventually got over that hump. Then everything went smoothly.


    For some time, I've been having issues resuming from Sleep. Moving the ball on my trackball seemed to wake up he system (the color of the power switch immediately changed), but the screen would stay blank, the screen content would appear, but the mouse and/or keyboard would be inactive, or some combination of these behaviors. The system would typically stay in this state for two to four minutes after which everything would be fine.


    I had actually started to reinstall to see f I could eliminate this problem or at least figure out what caused it, but to my pleasant surprise SP1 resolved the problem.

  16. #15
    Plutonium Lounger Medico's Avatar
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    Quote Originally Posted by Brian De B View Post
    I notice that no-one has yet commented on the fact that Service Pack 1 for Windows 7 includes KB971033 - the Windows Activation Technologies update - an update that was previuosly offered as an 'optional' update which people could pass up on installing. In Service Pack 1, its installation is silent, automatic and irreversible.

    I am not by any means advocating software piracy, but Microsoft should not offer or include updates of that type by 'stealth'. Who could forget the misery inflicted on countless legitimate users of Vista by similar WGA updates which wrongfully illegitimized their systems and which necessitated for them extreme measures, sometimes lasting for weeks, to get activated again, a problem still going on by all accounts. Based on that experience, I was not prepared to install KB971033 when first offered, even though my system is legitimate, and am danged if I will allow it in SP1. I wish there were a way to manually update SP1 so that updates and hotfixes which were previously not accepted could be bypassed. Besides KB971033, there are a number of inclusions in SP1 which are problematic.
    SP1 does include ALL updates previously offered in Windows Updates. It does spell this out if people only take the time to visit the site and read what's included. MS has not tried to hide anything.

    Quote Originally Posted by klind View Post
    This is sad. I think that since I am reading the paid portion of Windows Secrets, I shouldn't have to hunt and search to learn that a patch being touted as important doesn't apply to 64-bit systems. I spent an hour reading the MS pages and searching through my installed and yet to be installed patches before heading to the lounge to get a comrads mention that it is possibly only applicable to x86 systems.

    Another thing I would like to see in Windows Secrets is a table that focuses on the latest recommendations as to whether a patch should be installed or whether to hold off. I now have well over a dozen patches "on hold" (including SP1) pending some mention in WS that it is OK to proceed. It seems that I see mention to "hold off a week or so" and it never gets revisited.

    It is my opinion that the type of information I am refering to above is that for which I am paying. Why is it not forthcoming?

    ken
    I also have to agree with Clint. We are all responsible for our own systems. The advice we get from Windows Secrets newsletters and Lounge is generally very good advice. But these fine publications can't give advice for all senarios. It's up to each person here to investigate whether they wish to install a particular patch or not on their own. After all, it's your system, take responsibility for it yourself. You are paying for the right to read more of this advice than people not wishing to get additional info. You are not paying for an expert's advice on your particular system.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

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