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  1. #1
    New Lounger
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    Win7 - Cannot create folder; cannot empty recycle

    I find that my laptop will not let me right-click and create a new folder on my desktop. I get the message:
    "Unable to create the folder 'new folder'
    File system error (340)

    Also, I am unable to empty the recycle bin. No error messages at all, asks me if I want to delete these 19 files (I click yes) and then nothing happens.

    No idea what may have changed, but I did have a message a few times that Windows wasn't shut down properly, but the system checks/rollbacks don't find anything.

    This is a laptop that was formerly a Vista machine. Windows 7 clean-installed (since it wouldn't update) and there is very little on it. 64-bit; 6gb ram;500gb HD.

    Any suggestions?
    Grins,

    Rob M
    "Running" Windows since 1986

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  3. #2
    Super Moderator bbearren's Avatar
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    I would run sfc /scannow from an Administrators Group account command prompt.
    Create a new drive image before making system changes, in case you need to start over!

    "Let them that don't want it have memories of not gettin' any." "Gratitude is riches and complaint is poverty and the worst I ever had was wonderful." Brother Dave Gardner "Experience is what you get when you're looking for something else." Sir Thomas Robert Deware. "The problem is not the problem. The problem is your attitude about the problem. Do you understand?" Captain Jack Sparrow.
    Unleash Windows

  4. The Following User Says Thank You to bbearren For This Useful Post:

    Rob M (2011-03-24)

  5. #3
    Gold Lounger Roderunner's Avatar
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    Hi Rob, from the start menu search box, type cmd, right click & run as administrator. type or copy/paste sfc /scannow there is a space after sfc
    George's PC Specs. / Laptop. Desktop.

  6. The Following User Says Thank You to Roderunner For This Useful Post:

    Rob M (2011-03-24)

  7. #4
    New Lounger
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    Quote Originally Posted by bbearren View Post
    I would run sfc /scannow from an Administrators Group account command prompt.
    Tells me that I am NOT an admin. Windows Control Panel GUI tells me I am.
    I've also had a ram stick go bad, which wasn't helping in all the confusion. Luckily it was the 2gb and not the 4gb stick so I will limp along with 4gb and try complete reinstall of Windows 7.

    Never had this much trouble with windows, since version 1.

    Thanks for the help.
    Last edited by Rob M; 2011-03-24 at 18:15. Reason: Add tks line
    Grins,

    Rob M
    "Running" Windows since 1986

  8. #5
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    It is telling you that you need full administrative rights. Starting with Vista, even though your userid is a member of the administrative group you do not have full unfettered rights to the PC as you did with XP (& earlier OSes). Some tasks still need to be run as the builtin Administrator.

    Try running SFC from an elevated command prompt. Go to start, type cmd into the search box, right click on cmd.exe in the search results, select "run as administrator". Run SFC /SCANNOW from the command line.

    Joe

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