Net Assistant redirect page

[scottzo]

Hi All,

When I try to go to a link in a currently open website I continue to get an redirect to a Net Assistant website. I don't have any issues with Google when I originally click on a website, just when I try to go to something else inside an open site. Any advice would be appreciated.

[jwitalka]

Are you using Internet Explorer or Firefox? Net Assistant is a Microsoft add on to Firefox. If you are using Internet Explorer, Go to Tools > Manage Add Ons and see if you find it there. If so, disable it. I would also download and run Malwarebytes .
Aniother thing to verify is Control Panel> Internet Options> Connections tab > Lan Settings and make sure "Use a proxy server...." is not checked.
Jerry

[chowur]

AFTER you follow,Jerry's advice.I would also like to suggest to down load,High Jack This here;http://www.majorgeeks.com/Trend_Micr...his_d5554.html
Please,READ the notes below the the down load FIRST!
Make sure you Update the Malwarebytes program also.DO NOT run both programs @ the same time.
I would run the Malwarebytes first,then reboot your computer then run the HijackThis.The best of luck to you.

[Medico]

Any chance this could be as simple as your temp internet files and cookies/history needing to be cleared. I have seen some strange behavior that was elliminated when I cleared the cache.

[scottzo]

Thank you Jerry & Chowur - problem solved