My problem appears when I try to use Zinio, but I think the root cause lies in the Adobe Air update process.
I have used Zinio for a year or so but have not accessed my magazines for a few months. Yesterday I tried to access a recent issue of a magazine (UK Amateur Photographer) and a message told me I must "upgrade" to Zinio 4 in order to view that issue.
And so began the saga ... The upgrade entails installing a new version of Adobe Air. I have just submitted the following to Zinio support. If anyone has worked out how to update Air, I should be grateful for ideas.
"I am unable to read recent issues of Amateur photographer. Zinio wants me to upgrade to v4. Bu that fails, possibly because of a problem in updating Adobe AIR. Is that likely to be the reason?
Running Windows 7 Home Premium.
I try to uninstalled Zinio via Control panel. That fails as it says it cannot find a setup.msi file. I don't believe there is a zinio setup.msi file on my system.
I appear to have Adobe Air 22.214.171.12490 on my system. I see the current v is 2.5.1. So I tried to install that. It fails with a meaningless error message.
So I tried to uninstall AIR. That also fails with a similar uninformative error message: "An error occurred while uninstalling Adobe AIR".
So what do I try next? This is a home-office PC, managed by me."
No response yet from Zinio, but I onlly posted the question yesterday.